DVD-Rom no longer functions

G

Guest

I have Windows XP home version. I installed the software for Ipod and at
the first try of importing the music to ITunes from my DVD drive the screen
froze after I had imported 3 titles and so I had to turn off the computer.
At the second try it worked and I imported enough for 11 hours. Now the
DVD-Rom no longer works.It is present in Explorer but when I place a cd of
any type in the drive nothing happens and when I go to the Device Manager and
double click I am told to put a cd in the drive although there is one already
there. I have the following Systeminformations report. Doesn't help me
though Laufwerk F:
Beschreibung CD-ROM-Laufwerk
Geladene Medien Nein
Medientyp CD-ROM
Name IDE DVD-ROM 16X
Hersteller (Standard-CD-ROM-Laufwerke)
Status OK
Übertragungsrate Nicht verfügbar
SCSI-Zielkennung 1
PNP-Gerätekennung
IDE\CDROMIDE_DVD-ROM_16X_________________________1.33____\5&15F1B1A8&0&0.1.0
Treiber c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180
(xpsp_sp2_rtm.040803-2158), 48,38 KB (49.536 Bytes), 17.08.2001 15:52)
I'm British and having the system in German isn't very helpful either
 
G

Guest

Pauline Rose said:
I have Windows XP home version. I installed the software for Ipod and at
the first try of importing the music to ITunes from my DVD drive the screen
froze after I had imported 3 titles and so I had to turn off the computer.
At the second try it worked and I imported enough for 11 hours. Now the
DVD-Rom no longer works.It is present in Explorer but when I place a cd of
any type in the drive nothing happens and when I go to the Device Manager and
double click I am told to put a cd in the drive although there is one already
there. I have the following Systeminformations report. Doesn't help me
though Laufwerk F:
Beschreibung CD-ROM-Laufwerk
Geladene Medien Nein
Medientyp CD-ROM
Name IDE DVD-ROM 16X
Hersteller (Standard-CD-ROM-Laufwerke)
Status OK
Übertragungsrate Nicht verfügbar
SCSI-Zielkennung 1
PNP-Gerätekennung
IDE\CDROMIDE_DVD-ROM_16X_________________________1.33____\5&15F1B1A8&0&0.1.0
Treiber c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180
(xpsp_sp2_rtm.040803-2158), 48,38 KB (49.536 Bytes), 17.08.2001 15:52)
I'm British and having the system in German isn't very helpful either
PS: AFTER I HAD IMPORTED MY MUSIC TO ITUNES AND WENT BACK TO ITUNE TO LISTEN TO IT I GOT THE FOLLOWING MESSAGE " ITUNES HAS DETECTED THAT IT IS NOT THE DEFAULT PLAYER FOR AUDIO FILES: DO YOU WANT TO MAKE ITUNES THE DEFAULT PLAYER FOR AUDIO FILES? I SAID NO: COULD THIS HAVE ANYTHING TO DO WITH THE PROBLEM: ACCORDING TO THE DEVICE MANAGER THE DVD PLAYER IS ACTIVE AND READY TO USE: SORRY IF ITS A DAFT QUESTION BUT AM A GRANDMOTHER AND DON'T KNOW MUCH ABOUT COMPUTERS! I COULD DO WITH A CLUE OR TWO:
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