DVD help on VAIO notebook

[KR]

I just got a new vaio notebook and am having trouble. The
DVD/CD player works for software and music but won't play
DVDs. When I put a DVD in nothing happens. I can't play
it in Windows Media Player or the Intervideo player that
came with it. When I right click on my drive it says file
system unknown. I updated the firware but can't seem to
find a new driver.

Any ideas on how to fix it.

The drive is a Matshita (matsushita) UJDA 745.

Thanks.

-KR

 

[Quaoar]

I just got a new vaio notebook and am having trouble. The
DVD/CD player works for software and music but won't play
DVDs. When I put a DVD in nothing happens. I can't play
it in Windows Media Player or the Intervideo player that
came with it. When I right click on my drive it says file
system unknown. I updated the firware but can't seem to
find a new driver.

Any ideas on how to fix it.

The drive is a Matshita (matsushita) UJDA 745.

Thanks.

-KR

Go to Sony support for your model notebook, and review the updates
available for the computer. Sony support should be the first stop for
all operability issues.

http://www.sony.com/pcsupport

Q

 

[jaywalker]

i have exactly the same problem. did you manage to solve it? how?

miserable,
jaywalker

 

[Cari \(MS-MVP\)]

Same problem as what, jaywalker? If you don't include the details, how can
we possibly assist?

 

[jaywalker]

new vaio w/ sp/2 w/ matshita ujda 745 which doesn't recognize dvds.
updated firmware to 1.04. tried various players as well as anydvd and
remselec22.exe tried different dvds. region block on region 2 w/ 4 more
allowed changes. it just won't work. any ideas?

 

[Malke]

new vaio w/ sp/2 w/ matshita ujda 745 which doesn't recognize dvds.
updated firmware to 1.04. tried various players as well as anydvd and
remselec22.exe tried different dvds. region block on region 2 w/ 4
more allowed changes. it just won't work. any ideas?

Contact Sony tech support for immediate replacement. The machine is
still under warranty, so don't wait.

Malke