DVD drives are STILL disappearing, Microsoft...

[Guest]

Fresh new PC, loaded OEM Vista Home Premium from DVD drive, Plextor PX-800A.
Install went swimmingly. I ran Windows Update, now my DVD drive is gone from
My Computer, does not appear in Device Manager.

The System Event Log shows the cdrom driver didn't load; no clue is given
about why.

Changed the cable, tried cable select, changed the drive for another new
one. No luck.

The only *working* KB reference links on this page go to the same place, the
Upper and Lower Filters patch. The other KBs mentioned are dead links, which
we all see after we have wasted our time looking for them.

Why isn't this issue fixed by now?

Why isn't this forum issue moderated better?
Unhappy system builder.

 

[Rick Rogers]

Hi Bill,

Why isn't this issue fixed by now?

Because the problem isn't caused by Windows, it's caused by the installation
or removal of third party drivers.

Why isn't this forum issue moderated better?

These are unmoderated forums, the only controls in place are those each sets
on oneself. While the host, Microsoft, does some content filtering, these
groups are generally self-regulated. No one actively monitors them.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Bob H]

Fresh new PC, loaded OEM Vista Home Premium from DVD drive, Plextor
PX-800A.
Install went swimmingly. I ran Windows Update, now my DVD drive is gone
from
My Computer, does not appear in Device Manager.

The System Event Log shows the cdrom driver didn't load; no clue is given
about why.

Changed the cable, tried cable select, changed the drive for another new
one. No luck.

The only *working* KB reference links on this page go to the same place,
the
Upper and Lower Filters patch. The other KBs mentioned are dead links,
which
we all see after we have wasted our time looking for them.

Why isn't this issue fixed by now?

Why isn't this forum issue moderated better?
Unhappy system builder.

Have you ck'd the BIOS to see if it is set up correctly for the drive? On
my Giga DS3 the correct setup was confusing and non-intuitive.

 

[Guest]

"The problem isn't caused by Windows"
Not true. Did not install or remove any 3rd party drivers. so the
official position is the SOFTWARE works, only not with a wide range of
HARDWARE which has already passed compatibility testing? How can I sell a PC
with no DVD drive?

 

[Soundchaser]

Hi Bill,

Vista really stinks - after 8 frustrating months
I got xp and installed it on my vista pre-loaded
toshiba. I never had ultimate or business so guess what
me no qualify for toshiba downgrade deal bastards
got xp any way and much much better
VISTA SUX

 

[Guest]

Yes.

Have you ck'd the BIOS to see if it is set up correctly for the drive? On
my Giga DS3 the correct setup was confusing and non-intuitive.