TaurArian [MVP] 2005-2009 - Update Services http://taurarian.mvps.org
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How to ask a question: http://support.microsoft.com/kb/555375
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Its pretty simple...
I have a Magellan gps and I recently purchased a map update. I received a
dvd disc and tried to install it but the drive doesn't recognize it. I tried
a music cd and it recognized it fine. I tried the dvd in a laptop and it
recognized it fine. When I called the Magellan support line (not very
helpful) they said I had service pack 3 on my computer and this dvd needs
service pack 2. Doesn't make sense to me.
Its pretty simple...
I have a Magellan gps and I recently purchased a map update. I
received a
dvd disc and tried to install it but the drive doesn't recognize it. I
tried
a music cd and it recognized it fine. I tried the dvd in a laptop and
it
recognized it fine. When I called the Magellan support line (not very
helpful) they said I had service pack 3 on my computer and this dvd
needs
service pack 2. Doesn't make sense to me.
maybe at SP3 not have format which support the magellan GPS sofware /
file.
or you not have program in your SP3 which support format from
magellan.
thats the case.
Its pretty simple...
I have a Magellan gps and I recently purchased a map update. I received a
dvd disc and tried to install it but the drive doesn't recognize it. I
tried
a music cd and it recognized it fine. I tried the dvd in a laptop and it
recognized it fine. When I called the Magellan support line (not very
helpful) they said I had service pack 3 on my computer and this dvd needs
service pack 2. Doesn't make sense to me.
See if your drive can read a different DVD (not a music CD).
I'd check the Magellan web site, as their support line wasn't helpful, but
presumably what they were saying was, "You need to have [at least] XP SP2;
you've got SP3, so that's fine." Anyway, service pack level has no bearing
on your drive's ability to read a data DVD.
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