DVD burn fails

[Guest]

Machine is Gateway 5032 1.5 GB RAM Trying to burn 7.2 GB movie
on memorex DVD+R DL. After about 3 hours, the machine spits out the dvd
with a message that operation failed. I called Gateway and they told me to
speak to Nero. I looked in the event viewer and there was a reference to
Sonic(?)
I have burned TV shows to DVD-R media, but thus far everytime I try to burn
to DVD-DL, I experience a failed operation. Can anyone tell me where to
begin to resolve this?
Thanks in advance.

 

[Jerry]

Tech support of the company that made your DVD burning software. XP does not
come with this ability.

If there was a reference to Sonic then that is the company that made Roxio

Did Gateway install Nero?

You better check and see what you really have installed.

 

[Guest]

This is the message that I found in the event viewer:
Event Type: Error
Event Source: SonicMCEBurnEngine
Event Category: None
Event ID: 0
Date: 3/30/2006
Time: 8:20:30 PM
User: N/A
Computer: GT5032
Description:
Exception occurred:
excp'n type: Microsoft.MediaCenter.AddIn.ListMaker.ListMakerException
excp'n msg:
StackTrace
at Sonic.MCE.PlugIn.SonicListMakerApp.ThrowLMException(ExceptionType
inExceptionType, Exception inInnerException, String inExceptionMessage,
String inDevComment)
at Sonic.MCE.PlugIn.SonicDiscWriter.Burn()
at Sonic.MCE.PlugIn.SonicDiscWriter.ProcessList()

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Galen]

In DumbCluck had this to say:

My reply is at the bottom of your sent message:

This is the message that I found in the event viewer:
Event Type: Error
Event Source: SonicMCEBurnEngine
Event Category: None
Event ID: 0
Date: 3/30/2006
Time: 8:20:30 PM
User: N/A
Computer: GT5032
Description:
Exception occurred:
excp'n type: Microsoft.MediaCenter.AddIn.ListMaker.ListMakerException
excp'n msg:
StackTrace
at Sonic.MCE.PlugIn.SonicListMakerApp.ThrowLMException(ExceptionType
inExceptionType, Exception inInnerException, String
inExceptionMessage, String inDevComment)
at Sonic.MCE.PlugIn.SonicDiscWriter.Burn()
at Sonic.MCE.PlugIn.SonicDiscWriter.ProcessList()

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

You might want to try the MCE groups. They're pretty adept at stuff like
this.

As you are using the web interface this link might be of value:

Access MS Newsgroups:
http://kgiii.info/windows/all/general/msnewsgroups.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes