DVD and CD drive dot show up in MY Computer

[Bob Lewis]

When I awas uninstalling some programs that ar not used,
my dvd drive D and CD drive E disappeared from My
Computer. The device manager says they are installed and
gives error code 31 when you search for the problem. I do
not know what file or files were deleted. Can you help
with the files and where they can be obtained?

 

[Rick]

When I awas uninstalling some programs that ar not used,
my dvd drive D and CD drive E disappeared from My
Computer. The device manager says they are installed and
gives error code 31 when you search for the problem. I do
not know what file or files were deleted. Can you help
with the files and where they can be obtained?

Was one of the programs you uninstalled Roxio CD Creator?
If so, go to Start/Run/regedit, navigate to here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

And delete these two keys (and ONLY these two!):

"UpperFilters"=
"LowerFilters"=

Also navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

And delete the following, if they exist:

Cdr4_2K
Cdralw2k
Cdudf
UdfReadr

Exit regedit, shutdown Windows and reboot.

Usual disclaimer about being careful when editing the registry applies.

Good idea to make sure you have a backup, just in case. Although
if you're careful the above changes won't harm anything.

Rick