Duplicate personal folders

[Claude Duval]

I seem to have created duplicate personal folders in the folder list in
OL2000. How do I delete one of these?

Thanks

 

[Brian Tillman]

I seem to have created duplicate personal folders in the folder list
in OL2000. How do I delete one of these?

Right-click on the one that you don't want and choose Close. If that
doesn't work, you may need a new mail profile. In what mode are you using
Outlook, Internet Mode Only or Corporate and Workgroup? Help>About will
tell you.

 

[Claude Duval]

Thanks for your reply Brian.

I'm using IMO. I can't close the personal folder using the method you
suggested, error message about not being able to close.

This should be quite straightforward to solve, but it's driving me nuts.
Guess I need to find where the personal folders list can be edited.

Any ideas welcome!


Thanks, Duval

 

[Claude Duval]

Thanks for your reply Brian,

Using IMO. Right click > Close not resolving problem. (not allowed to close
either of the two duplicate personal folders)

This should be very straightforward to solve but is driving me nuts!

Any ideas appreciated.

Duval

 

[Brian Tillman]

Using IMO. Right click > Close not resolving problem. (not allowed to
close either of the two duplicate personal folders)

Normally what you see is the result of a corrupt mail profile, but OL 2000
IMO doesn't provide the means in the Control Panel to create a new one. I'm
not familiar with OL 2000 IMO, so can't be of any assistance with it.

Russ Valentine has described the procedure here before. Googling this group
for his name and "Outlook 2000" may find the prior post.

 

[Russ Valentine [MVP-Outlook]]

To create a new "profile" in IMO, quit Outlook then delete this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\Microsoft Outlook Internet Settings

Restart Outlook. It will create a new profile automatically.

 

[Brian Tillman]

To create a new "profile" in IMO, quit Outlook then delete this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\Microsoft Outlook Internet Settings

Thanks for that.

 

[Russ Valentine [MVP-Outlook]]

Sure. IMO is an old relic (thankfully) so only old relics remember it.

 

[Claude Duval]

Belated thanks for your help guys!

Duval

Sure. IMO is an old relic (thankfully) so only old relics remember it.
--
Russ Valentine
[MVP-Outlook]

Thanks for that.