Duplicate Files Created

[Guest]

Have a user who is working on a spreadsheet.
When she saves her changes, and exits out of the spreadsheet, it creates a
duplicate file. It is an unassociated file, but it does open with Excel.

 

[Dave Peterson]

Are you sure it's an exact duplicate???

When excel saves the file, it saves it as a temporary file with a funny name (8
characters--no extension).

If the save is successful, xl will delete the original (or rename it to its
backup name (like "backup of book1.xlk)) and if that's successful, xl will
rename the funny named file to the original's name.

Common things that get blamed for interruptions to this process are antivirus
software poking its head in or network errors--either permissions or physical
problems.

Maybe temporarily disabling the antivirus software would be the easier thing to
test. If that doesn't help, maybe there was a permissions change???

 

[Guest]

It is an exact duplicate.
The temp file is being created, but the original file is not being affected.
It is not being renamed.

Cannot disable AntiVirus as this is on a network share, and cannot risk
something getting in...

The permissions for this file are currently being looked at by the Network
Admin.

Thanks for your response.