duplicate entries

[Guest]

I just upgraded to Office XP from Office 2000, and when I click the address
book icon in the "To" section of a new email, I get duplicate entries of the
same name. when I check the properties, the duplicate entries are of the
different email addresses I have listed in the contacts. Previously, i could
check the properties and change the default address -- is this possible in XP?

nkg

 

[Russ Valentine [MVP-Outlook]]

It has never been possible with the Outlook Address Book. It was designed to
display each address separately, which is what most users prefer.
You were using the Windows Address Book before. You must have been using the
simplified, Internet Mail Only mode of Outlook, which no longer exists.

 

[Guest]

I have been using the Outlook that came with the Office 2000 upgrade. Thanks
for the info -- I won't spend any more time trying to "fix" it.

NKG

It has never been possible with the Outlook Address Book. It was designed to
display each address separately, which is what most users prefer.
You were using the Windows Address Book before. You must have been using the
simplified, Internet Mail Only mode of Outlook, which no longer exists.
--
Russ Valentine
[MVP-Outlook]

I just upgraded to Office XP from Office 2000, and when I click the address
book icon in the "To" section of a new email, I get duplicate entries of
the
same name. when I check the properties, the duplicate entries are of the
different email addresses I have listed in the contacts. Previously, i
could
check the properties and change the default address -- is this possible in
XP?

nkg

 

[Russ Valentine [MVP-Outlook]]

Ah, but Office 2000 came with two completely separate versions of Outlook.
Few people realized that until they discovered they were using the wrong
one.
http://www.slipstick.com/outlook/choosingmode.htm
--
Russ Valentine
[MVP-Outlook]

I have been using the Outlook that came with the Office 2000 upgrade.
Thanks
for the info -- I won't spend any more time trying to "fix" it.

NKG

It has never been possible with the Outlook Address Book. It was designed
to
display each address separately, which is what most users prefer.
You were using the Windows Address Book before. You must have been using
the
simplified, Internet Mail Only mode of Outlook, which no longer exists.
--
Russ Valentine
[MVP-Outlook]

I just upgraded to Office XP from Office 2000, and when I click the
address
book icon in the "To" section of a new email, I get duplicate entries
of
the
same name. when I check the properties, the duplicate entries are of
the
different email addresses I have listed in the contacts. Previously, i
could
check the properties and change the default address -- is this possible
in
XP?

nkg