Dungeon Siege problem

[Guest]

Just installed Dungeon Siege: Legends of Aranna, which includes the full
version of Dungeon Siege. After completing installation I double-click on the
DS icon and essentially nothing happens. My cursor turns into an hourglass
and then back to a cursor and then nothing at all. It's as if I didn't try to
run the game.

I tried opening from the C drive, then thru programs/dugeon siege and still
nothing. I uninstalled and reinstalled. My computer should be able to handle
this w/o any problem. I have a Dell P4 2.8 GHz, 512 RAM, buckets of free
memory, etc. Any suggestions are greatly appreciated.

 

[Chris H.]

What is your graphics card? Not all cards are supported, but you can get
information on known video issues and graphic cards in this Knowledge Base
article: http://support.microsoft.com/default.aspx?scid=kb;en-us;320019
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -

 

[Jimmy S.]

Hi Bob,

Just installed Dungeon Siege: Legends of Aranna, which includes the full
version of Dungeon Siege. After completing installation I double-click on the
DS icon and essentially nothing happens. My cursor turns into an hourglass
and then back to a cursor and then nothing at all. It's as if I didn't try to
run the game.

I tried opening from the C drive, then thru programs/dugeon siege and still
nothing. I uninstalled and reinstalled. My computer should be able to handle
this w/o any problem. I have a Dell P4 2.8 GHz, 512 RAM, buckets of free
memory, etc. Any suggestions are greatly appreciated.

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Chris Veverka]

Dungeon Siege is very sensitive to install. Make sure that you run Scandisk
and then defrag your hard drive before installing it and it should work. I
have had no problems here with it.

Chris Veverka