Dual emails

[Cynthia]

I am receiving two email account messages in one Windows Mail window. I have
Broadband connection and the email accounts are set up correctly. Have Vista
Premium and SP 1 pre-installed. My broadband company tells me this is a
Windows problem. If I delete the current accounts set up, can I set up
again. The computer and Vista are all new since last week and I had trouble
getting use to the Administrator feature with Vista. I lost the internet
connection at one time but got it back and that was when the two email
accounts showed up in the one Windows Mail window.

 

[Dave]

What, exactly, is the problem?
You can access multiple accounts with Windows Mail, but all messages go into
one Inbox.
Is this the "problem"?

Or are you receiving duplicate messages from the same account? If so, check
to see if you have duplicate accounts added... Tools - Accounts

 

[Cynthia]

Two email account messages are coming into one Windows Mail account window.
I am not receiving email messages multiple times. The two accounts are with
the same broadband service. When I click on the email shortcut from my
desktop the windows mail opens and my messages and my husband's will load
into this one mailbox. These are coming from two different email addresses.

 

[Guest]

Is one an alias for the other, instead of a fully separate account? If so,
they
are treated as duplicate accounts. Also, unless you set Windows Mail
to do otherwise, whichever of you downloads them first will, after the
double
download, then delete the messages from the server. Many internet providers
try to set up their second and later email accounts for the same internet
account as alias accounts.

 

[Gary VanderMolen]

That is normal for Windows Mail. It only has one Inbox, so all incoming emails
land in that one Inbox. If that's not what you want, you have a choice of four
different workarounds:

1. Give each user their own Windows Users login. This will give
maximum privacy.

2. Use message rules to filter incoming messages into
separate folders.

3. Switch to Windows Live Mail which has separate folders for each account.
No rules needed: http://get.live.com/wlmail/overview

4. Purchase an add-on called WMIDs:
http://www.oehelp.com/WMIDs

 

[Cynthia]

Thanks for the help. I thought I had done something to mess up.

 

[Gary VanderMolen]

You're welcome, Cynthia.

--
Gary VanderMolen, MS-MVP (Mail)

Thanks for the help. I thought I had done something to mess up.