DSproct service failed to start

[Guest]

I've noticed many occurrences of this error in the System event Log, with
Event 7000 and "N/A" as the user. I'm running XP Home with all the latest
updates. Anyone seen this before ?
Thanx,
Joe Auerbach

 

[Guest]

The "7000" error is the one about "a device or service failing to start
because <something> wasn't found."

Generally, this is caused by residual code left behind by an unscrupulous
uninstaller. There's a start-up item or a dependency which USED TO call
(whatever module it is that's failing to load) for a certain event (boot-up,
print request, the run-timne environment an application creates in order to
load).

More than likely, you've un-installed or upgraded whatever application was
making that call. But for some reason, the event itself is still lingering in
the form of a start-up item, a device|service dependency or a "Run" item
within your registry.

If the only place you're seeing evidence of the failure is in your Event
Files, then you can be pretty sure it's non-critical, and you should actually
count your blessings. It could be a dialog that you're constantly having to
dismiss, wondering why you're being bothered with such an opaque message so
frequently.

For the next couple of days, try to make note of the time when you boot up.
If you think about it, go into the Event Viewer as one of the first things
you do during your next couple computing sessions. Do the time(s) this
exception was thrown correspond to your boot-up times? If not, you'll want to
consider a more granular monitoring of when exactly this is occurring and
trying to correlate the timestamps on the error to an activity you're
performing.

Once you're able to deterrmine what the common denominator is (boot-up,
coming out of Hibernation, launching a certain application, etc.) the process
of making the errors go away will be more easy to define.

Again, be thankful it's just a log-line and not something that's in your
face. As long as you're not experiencing any inabilities to perform your work
or use your computer, all you're dealing with is the biproduct of a sloppy
un-install.

Hope this helps.

Sam French

 

[Malke]

I've noticed many occurrences of this error in the System event Log, with
Event 7000 and "N/A" as the user. I'm running XP Home with all the latest
updates. Anyone seen this before ?
Thanx,
Joe Auerbach

Do you have a Dell? Googling for "DSproct" indicates that this may be
part of the Dell Support program. This isn't a program that needs to be
running. Use the System Configuration Utility to stop Dell Support from
starting with Windows and see if that solves the issue.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab
and find the probable culprit. Uncheck the box next to its name, Apply
and OK out. You don't need to restart immediately, but the next time you
do you'll get a dialog saying you've used the Utility. Just tick the box
that says in effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop
processes. Instead, use Start>Run>services.msc [enter]

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560


Malke

 

[John John]

Seems to be something to do with Dell Support applications. Without
seeing the complete text of the event/error it is difficult to say why
you get the error, it could be anything from missing files to
insufficient user rights to run the service. If you want more help copy
and paste the complete event message here. Is this happening on a new
computer?

John

 

[Guest]

Thanx, Malke. In fact, it is a Dell desktop. I'll check & proceed as you
suggested.
Thanx again,
Joe

I've noticed many occurrences of this error in the System event Log, with
Event 7000 and "N/A" as the user. I'm running XP Home with all the latest
updates. Anyone seen this before ?
Thanx,
Joe Auerbach

Do you have a Dell? Googling for "DSproct" indicates that this may be
part of the Dell Support program. This isn't a program that needs to be
running. Use the System Configuration Utility to stop Dell Support from
starting with Windows and see if that solves the issue.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab
and find the probable culprit. Uncheck the box next to its name, Apply
and OK out. You don't need to restart immediately, but the next time you
do you'll get a dialog saying you've used the Utility. Just tick the box
that says in effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop
processes. Instead, use Start>Run>services.msc [enter]

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Guest]

Thanx, John. Another respondent also pointed to the Dell support app's. It's
a Dell desktop about 6 months old, but I hadn't had reason to go into Event
Viewer in a while, so I can't tell when it started. A suggestion was made
about going into msconfig to see the starting apps, I'll go through that &
see what I find. If that doesn't resolve, I'll get back to you with more
specifics.
Thanx again,
Joe