DSL Network Connection Problem?

[v]

Hi Experts,

I have an 18 month old box self-assembled (Box 1) with Win2K SP4 and one
that goes back at least 10 years - Box 2, also self-assembled. DSL was
running on both (one at a time, of course) for over 2 years.

Box 2 has had no problem at all with DSL.
After about a year, after Box 1 failed to connect via DSL. I traced the
problem to the Kingston (same as Realtek) Network card. I moved the card
to other PCI slots and finally it came to life in a different slot from
the first one. The driver is installed and everything seems ok. With
the network cable in place, there are 4 green modem buttons lit but no
DSL connection.

I used the CMD Prompt to check the IPConfig and had the following
answers - from Box 1 and Box 2.

Box 1
C:\Documents and Settings\V>Ipconfig/release

Windows 2000 IP Configuration
Error: No adapters bound to TCP/IP are enabled for DHCP

==================================================

Box 2
C:\Documents and Settings\v>ipconfig/renew

Windows 2000 IP Configuration

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 69.236.177.20
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 69.236.177.21

C:\Documents and Settings\v>

Could anyone give me the steps necessary to get #1 running again?

TIA

 

[Gerard Bok]

I have an 18 month old box self-assembled (Box 1) with Win2K SP4 and one
that goes back at least 10 years - Box 2, also self-assembled. DSL was
running on both (one at a time, of course) for over 2 years.

Box 2 has had no problem at all with DSL.
After about a year, after Box 1 failed to connect via DSL. I traced the
problem to the Kingston (same as Realtek) Network card. I moved the card
to other PCI slots and finally it came to life in a different slot from
the first one. The driver is installed and everything seems ok. With
the network cable in place, there are 4 green modem buttons lit but no
DSL connection.

Windows 2000 IP Configuration
Error: No adapters bound to TCP/IP are enabled for DHCP

Either 'enable DHCP' (automatic assignment of IP address, if I
recall well for Windows 2000. It is in the adaper's properties
under the TCP/IP tab).
Or follow the easy and almost faultproof route: go to Device
Manager, select the network adapter, select delete (in the right
mouse button menu). Restart the PC. It will detect 'new
hardware'. Wait a bit. And all should work well.

IP Address. . . . . . . . . . . . : 69.236.177.20

That indicates an APIPA address, which gets assigned if the DHCP
server is not available. (As you indicate only one PC is
operational at any time, you seem not to have a local router.
Then DHCP must come from your ISP.)
Somehow the 'no adapter for DHCP' and APIPA do not match.
You can only get an APIPA address if your adapter is set for
DHCP.

You may also check with your ISP if they use MAC address
identification. If they only allow one single PC to be connected,
they may have blocked your access.

 

[RF]

You released a connection without seeing it's status yet.
Look in Device Manager to see if it is listed as working ok.
Check Control Panel Network Connections to see if it has
one, and the settings it is using. If all that appears ok,
reboot and do an IPCONFIG /all and report the output.

Easier would be an "IPCONFIG /all >C:\ipconfig.txt" so you
create a file with the output ready to copy and paste.

It might also help to ping the gateway (device) from command
prompt to see if it replies, but assuming there is a DHCP
server and the client isn't taking an IP address in the
right range, either there is a windows networking setting
wrong or a problem with the network adapter (typically
failure or driver problem).

Thanks Kony.

I will check those suggestions and will be back soon.

Have a great weekend

 

[RF]

You released a connection without seeing it's status yet.
look in Device Manager to see if it is listed as working ok.

I checked this Mgr.
Result - Kingston adapter is working properly. No big yellow exclanation
sign.
Driver files in C:\WINNT\INF\KTC111.inf and
C:\WINNT\system32\DRIVERS\KTC111.sys

Check Control Panel Network Connections to see if it has
one, and the settings it is using. If all that appears ok,
reboot and do an IPCONFIG /all and report the output.

The Local Area Connection Properties shows 'File and Printer Sharing for M$
Networks"
and Internet Protocol (TCP/IP). If I click on Properties of TCP/IP it shows
two choices each for IP and DNS. Obtain the IP and DNS Server addresses
automatically or Use the following addresses....
In Box 2 that works, the 'Obtain... automatically' choice is selected. In
this same window is an Advanced button that opens another window showing
that DHCP is Enabled.

Easier would be an "IPCONFIG /all >C:\ipconfig.txt" so you
create a file with the output ready to copy and paste.

It might also help to ping the gateway (device) from command

C:\Documents and Settings\V>
C:\Documents and Settings\V>ping 192.168.0.1
Unable to contact IP driver, error code 2,
C:\Documents and Settings\V>

prompt to see if it replies, but assuming there is a DHCP
server and the client isn't taking an IP address in the
right range, either there is a windows networking setting
wrong or a problem with the network adapter (typically failure
or driver problem).

Here is a copy of the CmdPrmt output for Box 1:

C:\Documents and Settings\V>ipconfig/all

Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : box1
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

and
C:\Documents and Settings\V>ipconfig/release
Windows 2000 IP Configuration
Error: No adapters bound to TCP/IP are enabled for DHCP
----------------------------------------------------------------------------
----------
Here is a copy of the CmdPrmt output for Box 2:
C:\Documents and Settings\V>

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : box2
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2 for IPCONFIG /all:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139(A) PCI Fast
Ethernet Adapter #2
Physical Address. . . . . . . . . : 00-48-54-86-88-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 69.236.166.245
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 69.236.166.244
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
192.168.0.1
Lease Obtained. . . . . . . . . . : Friday, August 07, 2009 8:14:02
PM
Lease Expires . . . . . . . . . . : Friday, August 07, 2009 8:24:02
PM

C:\Documents and Settings\v>

Tomorrow I will swap the network card from Box 2 to Box 1 and that should
help clear things a bit.

I have also found a wierd thing about Box 1 - see a post soon. When setting
up a local dialup it will not allow the connection name to be specifed - for
the wierdest of reasons.

Thanks again all for the help.

 

[RF]

Hi Kony,

Thanks for your efforts and I hope you find this post a bit more lucid.

In the last post I started off after your comment:
">>You released a connection without seeing it's status yet.
look in Device Manager to see if it is listed as working ok.">>

This referred to Box 1 and the top half of my post below that point dealt
with it. Then further down the page I gave the settings of Box 2 that
worked. I should have given big headers for each section.

It's interesting to compare our perspectives.The only way I can figure the
difference is to compare the settings for Box 1, where things are not right,
with the situation with Box 2, where they are.

This time I am leaving Box 2 out of the picture.

Here again are the settings for Box 1river files in C:\WINNT\INF\KTC111.inf and
C:\WINNT\system32\DRIVERS\KTC111.sys <<<

The Local Area Connection Properties shows 'File and Printer Sharing for M$
Networks' and Internet Protocol (TCP/IP). If I click on Properties of TCP/IP
it shows two choices each for IP and DNS. Obtain the IP and DNS Server
addresses automatically or Use the following addresses...........
Of course they should be obtained automatically - they are supplied by the
ISP. In this same window is an Advanced button that opens another window
showing that DHCP is Enabled.

Here is a copy of the CmdPrnt output for Box 1:

C:\Documents and Settings\V>ipconfig/all

Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : box1
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
and
C:\Documents and Settings\V>ipconfig/release
Windows 2000 IP Configuration
Error: No adapters bound to TCP/IP are enabled for DHCP

So, expert Kony, there is a big hole somewhere in this system.

Your previous comment:

Releasing box 1 or 2? Why are you releasing? No point in
releasing and renewing unless you manually change something.

Several Tech Supports told me that a good way to get out of some trouble
spots is to release the IP and then renew again. On several occasions I was
not able to get online until I did just that.

I have just ordered two new network cards, just in case - 5 whole days :-(

Thanks again for your help.

 

[David W. Hodgins]

See http://technet.microsoft.com/en-us/library/cc962709.aspx
and http://support.microsoft.com/kb/299357#letmefixit

If that fails, I'd try deleting all network connections, and
then recreating it.

Regards, Dave Hodgins

 

[RF]

See http://technet.microsoft.com/en-us/library/cc962709.aspx
and http://support.microsoft.com/kb/299357#letmefixit

If that fails, I'd try deleting all network connections, and
then recreating it.

Regards, Dave Hodgins

Thank you David for your suggestion. I have been snowed under by other
things and will get back to this problem soon. Will also post the
results of my efforts.

Have a great week

 

[RF]

Thank you David for your suggestion. I have been snowed under by other
things and will get back to this problem soon. Will also post the
results of my efforts.

Have a great week

Hi again David,

This problem is tied to the one below. See there for more info about
this one.