DSL Connection stays, but cannot browse. Reconned and I can browse again...

[Marco Napoli]

I have experienced a weird problem since 2 days ago.

I cannot keep my DSL Connection anymore. Every so many minutes, I cannot
browse the Internet. I check the connection Icon and I am still connected.
If I close the DSL Connection and reconnect, I can browse again. I can
reproduce this every time.

I have all of the latest patches and virus free. I was hit by the
W32.Spybot.Worm but Norton Antivirus cleaned it.

Any ideas, I have called Bellsouth (My DSL provider and they have not idea
why this is happening).

Thank you.

--

Peace in Christ,
Marco Napoli
Little Helper of Our Loving Mother
Official website for Nancy Fowler in Conyers, GA., USA
http://www.ourlovingmother.org

 

[Marco Napoli]

What's weird is that I have been working just fine with the DSL until a few
days ago....

Thanks
Marco

 

[Kelly]

Hi Marco,

Suggestion:

Right click My Computer Icon/Properties/Hardware/Device Manager. Expand USB
Controllers/Double Click USB Root Hub. Select Power Management and uncheck,
Allow the computer to turn off the device to save power.

/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm

 

[MikeR]

I have experienced a weird problem since 2 days ago.

I cannot keep my DSL Connection anymore. Every so many minutes, I cannot
browse the Internet. I check the connection Icon and I am still connected.

I'd bet the DSL is malfunctioning. You can prove it by running the
ping program.

From a DOS prompt, run

ping yahoo.com
ping comcast.net
ping verizon.net

Should be at most 100msec.
I'd bet you'll get numbers greater than 1000msec.

You have to insist to your DSL provider; they'll just put you off if
they can. The ping data shows them you mean business.

My apologies to the cognoscenti if I have deviated from technogeek
jargon. I'm just relaying my experience. I'm an amateur and I know
it.

Good luck.