drivers blocked due to cmpatability??

D

DRVNGUY

Everytime i start my computer i get 2 error messages saying my symantac
drivers are blocked due to compatability issues ,than takes me to another
screen wich asks me if there is a solution...I uninstalled norton weeks ago
and tried to find all that is linked to norton and deleted it ..I am using
NOD32 ( much better ) .is there a way i can delete these
NDIS drivers or turn off the problem advisor in vista ultimate ?

thanks for any responses
 
M

MICHAEL

DRVNGUY said:
Everytime i start my computer i get 2 error messages saying my symantac drivers are blocked
due to compatability issues ,than takes me to another screen wich asks me if there is a
solution...I uninstalled norton weeks ago and tried to find all that is linked to norton and
deleted it ..I am using NOD32 ( much better ) .is there a way i can delete these
NDIS drivers or turn off the problem advisor in vista ultimate ?

thanks for any responses

Have you tried this?

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
The Norton Removal Tool uninstalls all Norton 2007/2006/2005/2004/2003 products from your
computer.


-Michael
 
D

DRVNGUY

I tried this ,but gives me an error and tells me that norton antivirus 9 or
later is instaled ..I uninstalled it weeks ago and there is nothing in add
and remove for me to delete or uninstall i wonder if it is hidden somewhere
 
M

MICHAEL

Well, you probably have a bad entry in your registry.

Do a search of your computer for any files and/or folders
that say "norton" or "symantec", delete them.

Then, you could use regedit and do a search through your registry
for "norton" and "symantec" entries, then delete any you come
across. Just keep pushing the "F3" key to go to the next entry
until it tells you it's finished searching the registry.

Or, and use extreme caution with this.
Download Crap Cleaner.
http://www.ccleaner.com/

It has a registry cleaner. You'll see an "Issues" button, that's the
registry cleaner. Run it and look through what it finds, searching
for any "Norton" or "Symantec" references. Check those and select fix.
Crap Cleaner will offer to make a backup, I'd do it.. just in case. If you
want to "fix" all the other entries, that's your choice. But be careful.
Registry cleaners can be helpful but can also be dangerous. One good
thing about Crap Cleaner's registry cleaner is that it doesn't do as deep
a scan as some cleaners do. It hasn't ever caused me any problems
(I only use it as a last resort) but YMMV.

Take care,

Michael
 
M

MICHAEL

Also, use "msconfig" to see if anything relating to Norton
is in your Startup, uncheck it if.

Lastly, look in Control Panel>Administrative Tools>Services
to see if anything relating to Norton or Symantec are listed to run,
stop the service and set to "disable" if you find anything.


-Michael
 
R

Richard Urban

Many times, the only way to get rid of anything Norton/Symantec is to nuke
your system and start fresh.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User
 
M

MICHAEL

Unfortunately, that can be so true.


-Michael

Richard Urban said:
Many times, the only way to get rid of anything Norton/Symantec is to nuke your system and
start fresh.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User
 
D

DRVNGUY

Thanks guys ...i reinstalled norton ...than uninstalled it ..seems like last
time it didnt remove it all ..than i used that link for the norton removal
tool and it worked great...

thanks
 
M

MICHAEL

Good news.

-Michael

DRVNGUY said:
Thanks guys ...i reinstalled norton ...than uninstalled it ..seems like last time it didnt
remove it all ..than i used that link for the norton removal tool and it worked great...

thanks
 
R

Richard Urban

You are one of the lucky ones. (-:

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User
 
L

Leonard F Kiesling

michael! thank you for that link! i've been searching the symantec removal
tool site & have been unsucessful in finding it. i just tried again, from
the home page, & still can't get to it. i am glad i look thru this
newsgroup! i remembered finding this tool awhile ago; probably recommended
from a newsgroup.

using new dell desktop, vista home premium. my reason for wanting this tool,
is dell installed a 30 day trial version of norton 2007 internet security.
(even though i selected no antivirus when building machine) i plan, when it
expires, to remove the norton & install another plain antivirus, & use
windows firewall, phishing & windows mail junk filters.

thank you DRVNGUY! for how you used the tool:
"Thanks guys ...i reinstalled norton ...than uninstalled it ..seems like
last
time it didnt remove it all ..than i used that link for the norton removal
tool and it worked great..."

thank you all!
len kiesling
 
M

MICHAEL

You're welcome, Leonard.

But, all I did was enter "norton uninstaller" into Google,
and that was the first result that came back.
"norton removal tool" or "symantec removal tool" would have
given you the same, too.


Take care,

Michael
 
L

Leonard F Kiesling

found it! you were right! at the symantec site, entered with quotes "norton
removal tool". selected support from search's drop down menu, & it was
found!
thank you all again!

len kiesling
 

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