Hi,
Thanks for your posting.
I understand that your DLA program doesn't work after SP2 was installed.
You have contacted the software manufacturer and they say a fix will be
released. If I have misunderstood your concern, please let me know.
I am sorry for the inconvenience SP2 has brought to you. This new service
pack is used to improve the computer's performance. Also, it has many
enhanced features, such as Popup Blocker, Security Center. However, since
each computer has an individual system environment, it is possible that
certain update may cause problems on some systems.
From our customers' feedbacks, a few customers encounter the similar
problem. Based on the current situation, we have reported this issue to our
Product Group. Sine
SP2 was released recently; our developers are collecting users' feedback
and performing research on the issue.
Currently, we have the following choices to resolve the issue:
1. If the DLA function is critical, I recommend we temporarily remove SP2
using the following method:
1) Click Start, click Run, type appwiz.cpl in the Open box, and then
click OK.
2) Click to select the Show Updates check box.
3) Click Windows XP Service Pack 2, and then click Remove.
4) Follow the instructions on the screen to remove Windows XP SP2.
2. If SP2 is working properly except this problem, I suggest we live with
the current situation for now and wait for the fix from the software
manufacturer.
Please feel free to let me know if you have anything unclear about this
issue.
Sincerely,
Carsyn Gu
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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| From: Guess Who <
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| Newsgroups: microsoft.public.windowsxp.general
| Subject: Drive Letter Access
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| Can anyone answer this question? I updated my system to SP2 but now it
| had disabled DLA and I cannot format my CD roms. I was using RecordNow
| by Veritas Software but they have no updates available to help. What
| is an alternative to formatting CD's?
| Thanks for any help
|