Draft emails get saved to In-Box

  • Thread starter Thread starter mirandae@pfm
  • Start date Start date
M

mirandae@pfm

I didn't see this issue posted anywhere on this discussion group. But it
happened to us and we found a solution for it so I'm sharing the issue and
resolution.

Issue: User can't locate a Draft e-mail. Its not in her Drafts folder. We
ran a search and found the draft email inside her in-box. All draft emails
are being saved to her in-box.

Resolution: Click Tools->Options->Email Options->Advanced Email Options and
2. In the Save messages box, where it says : “AutoSave items in: _______â€,
select Drafts from the dropdown menu.
 
I didn't see this issue posted anywhere on this discussion group. But it
happened to us and we found a solution for it so I'm sharing the issue and
resolution.

Issue: User can't locate a Draft e-mail. Its not in her Drafts folder.
We
ran a search and found the draft email inside her in-box. All draft
emails
are being saved to her in-box.

Resolution: Click Tools->Options->Email Options->Advanced Email Options
and
2. In the Save messages box, where it says : “AutoSave items in: _______â€,
select Drafts from the dropdown menu.

Since Drafts is the default, she must have changed it and then forgotten she
did. Glad you figured it out, though.
 
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