G
Guest
I have an established web site where I am dynamically generating Snapshot
files for clients to retrieve after they are posted. Most users have no
problems opening or downloading the files. When it asks if they want to OPEN
or SAVE the file, it usually has no problem and has the correct suffix
associated with it (i.e. .SNP).
However, I have noticed that any computer that happens to have MS ACCESS
seems to want to download the file as a .MDB or Access file. Now of course
the suffix can be changed for saving, but it cannot if a person simply wants
to OPEN and print the file.
I have another computer here in my office with the same version of Windows
and Snapshot Viewer application. However, because it does not have Access,
it will OPEN or SAVE the file as a .SNP file correctly.
Last week, I repeated this same scenario in the client's office with the
same results.
I have checked the File Associations in Folder options and the OPEN commands
are the same and point to the same application. Something else is causing
this to not function correctly and I was hoping that someone out there might
shed some light on it.
Please let me know if anyone has any thoughts or solutions for this issue.
Kindest Regards,
ros_skeeter
files for clients to retrieve after they are posted. Most users have no
problems opening or downloading the files. When it asks if they want to OPEN
or SAVE the file, it usually has no problem and has the correct suffix
associated with it (i.e. .SNP).
However, I have noticed that any computer that happens to have MS ACCESS
seems to want to download the file as a .MDB or Access file. Now of course
the suffix can be changed for saving, but it cannot if a person simply wants
to OPEN and print the file.
I have another computer here in my office with the same version of Windows
and Snapshot Viewer application. However, because it does not have Access,
it will OPEN or SAVE the file as a .SNP file correctly.
Last week, I repeated this same scenario in the client's office with the
same results.
I have checked the File Associations in Folder options and the OPEN commands
are the same and point to the same application. Something else is causing
this to not function correctly and I was hoping that someone out there might
shed some light on it.
Please let me know if anyone has any thoughts or solutions for this issue.
Kindest Regards,
ros_skeeter