Hello
In this case you can try follwing steps. I took these steps from:
http://support.microsoft.com/kb/326155
Internet Explorer configuration settings
Part 1: Optimize Internet Explorer
By optimizing Internet Explorer, you can clear old files and settings that
may be causing conflicts and may be preventing you from connecting to the
Internet. To optimize Internet Explorer, follow these steps: 1. In Internet
Explorer, click Tools, and then click Internet Options.
2. Click the General tab.
3. Under Temporary Internet files, click Delete Files.
4. Click to select the Delete all offline content check box, and then click
OK.
5. Click Delete Cookies. When you are prompted to confirm this selection,
click OK.
6. Click Settings.
7. Click View Objects.
8. Click View, and then click Details.
9. If Damaged appears in the Status column for any program file, remove that
program file.
10. Close the Downloaded Program Files dialog box.
11. In the Settings dialog box, click OK .
12. Under History, click Clear History, and then click Yes when you are
prompted to confirm the selection.
13. In the Internet Options dialog box, click OK.
14. Try to browse the Internet.
Part 2: Reset default settings in Internet Explorer
Setting security settings too high may prevent Internet Explorer from
displaying a Web site. Therefore, we recommend that you set these settings to
a default level and test whether these settings are causing a conflict. To do
this, follow these steps: 1. In Internet Explorer, click Tools, and then
click Internet Options.
2. Click the Security tab.
3. Click Internet, and then click Default Level .
4. Click Intranet, and then click Default Level.
5. Click the Advanced tab, and then click Restore Defaults.
6. Close Internet Explorer, reopen Internet Explorer, and then try to browse
the Internet.
If this does not resolve the problem, you can return restore Internet
Explorer to its previous security level.
Part 3: Disable third-party browser extensions
Browser extensions are used by some Web sites to provide additional content,
such as Flash movies. It is possible that one of these extensions is damaged
or is conflicting with Internet Explorer. To disable all third-party browser
extensions, follow these steps: 1. Click Start, right-click Internet
Explorer, and then click Internet Properties.
2. Click the Advanced tab.
3. Click to clear the Enable third-party browser extensions (requires
restart) check box.
4. Click Apply, and then click OK.
5. Start Internet Explorer, and then try to browse the Internet.
After these steps, try to download the real player from the follwing link :
http://www.filehippo.com/download_realplayer/ on this link click
on the " Download Latest Version " on the right hand side.
If the issue still persists, please reply back in this forum.
Regards
Himanshu Dogra
MCSE
