Does Vista explorer.exe crash as much in 32 bit as 64 bit?


C

Clark

I am still evaluating whether to keep the new install of the Vista 64 bit
version or use the 32 bit. Explorer.exe seems to crash several times a day
and I have never seen that before. Does it work that way in the 32 bit? I
don't remember that happening during the Beta.

Thanks,
Clark
 
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Z

zachd [MSFT]

What's the specific fault data for the crash according to "View Problem
History" in the Problem Reports and Solutions control panel?
 
T

Tyro

I use 64 bit Vista Ultimate with SP1. Explorer has never crashed on my
machine.

Tyro
 
C

Clark

zachd said:
What's the specific fault data for the crash according to "View Problem
History" in the Problem Reports and Solutions control panel?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.

I am presently testing a 32 it install so I don't currently have that
information, but it seems it was a error 1000 Application Explorer.exe. For
me it happened quite a bit when I clicked on the start button. I will test
this 32 bit install for a few days to see if it does the same thing. There
were also a lot of WMI errors shown. The number of errors seem to decrease
the longer I had the install working, but it still crashed, which I have
never seen before.

I was using all the latest 64 bit drivers for the new computer install I
could find, but of course I might have missed something. I never saw
explorer.exe crash in the beta, but I was using a different machine and not
the 64 bit.

And so we are on the same page, when I say crash I mean I get a notice
explorer.exe needs to shutdown and a message to either just restart or
restart and check for a solution.

Clark
 
C

Clark

Tyro said:
I use 64 bit Vista Ultimate with SP1. Explorer has never crashed on my
machine.

Tyro

OK, thanks. I do see several posts about problems with explorer.exe.

Clark
 
C

Clark

joel406 said:
From what I am seeing, the x86 version has more trouble then the x64.

x64 is rock solid while sometimes I feel like holding my breath with
the x86.

You must have a driver issue yet unresolved to have any IE crashes in
x64.

A driver issue is one thing I am going to check, as best I can. By tomorrow
night, I should have a better idea about how stable the 32 bit is, then I
will start updating the drivers to see if one starts the explorer problem.
Currently I am waiting to install the Intel LAN drivers and the Nvidia
GeForce drivers. Neither Chipset or audio drivers have caused the problem
in the 32 bit.

Clark
 
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C

Clark

joel406 said:
From what I am seeing, the x86 version has more trouble then the x64.

x64 is rock solid while sometimes I feel like holding my breath with
the x86.

You must have a driver issue yet unresolved to have any IE crashes in
x64.

Sorry I didn't notice in your post, not IE but explorer.

Clark
 
T

Tyro

Microsoft should never have named the two as Explorer and Internet Explorer.
It does cause confusion.

Tyro
 
Z

zachd [MSFT]

It's the same basic metaphor, to use a marketing phrase. You're exploring
your computer, you're exploring the internet. I think they were looking
into Web-browsie-thingie(TM), but that name I believe was taken. =\

;-)
 
Z

zachd [MSFT]

I am presently testing a 32 it install so I don't currently have that
information, but it seems it was a error 1000 Application Explorer.exe.
For me it happened quite a bit when I clicked on the start button. I will
test this 32 bit install for a few days to see if it does the same thing.
There were also a lot of WMI errors shown. The number of errors seem to
decrease the longer I had the install working, but it still crashed, which
I have never seen before.
And so we are on the same page, when I say crash I mean I get a notice
explorer.exe needs to shutdown and a message to either just restart or
restart and check for a solution.

Yeah - that will translate to extremely specific data. The 1000 information
you're referring to above is probably from Event Viewer...? Use the tool I
specified above and the information will be much more usable. =)
 
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C

Clark

zachd said:
Yeah - that will translate to extremely specific data. The 1000
information you're referring to above is probably from Event Viewer...?
Use the tool I specified above and the information will be much more
usable. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.

I have decided to go to the 32 bit version mainly due to my scanner and the
fact I don't have any other
software that requires x64. The information below may be helpful to
someone, but I am about to overwrite
this install so I will not be able to check anything else.

Thanks for your help.

Clark

---------------------------

The explorer.exe crashes have decreased during the week. Today I have had
none so far, but did have one last
night after I changed my user picture. I am currently running an Nvidia
driver for my GTX 260 that is 2
versions old in an attempt to stop crashes.

I ran the 32 bit on a totally separate hard drive for 24 hours and had no
crashes--

Anyone running the Intel x48 chipset, make sure you have the correct drivers
since Intel seems to have their
chipset driver situation very confusing as to which update utility to use.
When you check the device
manager, you should see an x38/x48 Express Chipset entry under the System
devices, or at least that is what I
show.

The information requested about the explorer crashes I was experiencing is
below:

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e791
Fault Module Name: Explorer.EXE
Fault Module Version: 6.0.6001.18164
Fault Module Timestamp: 4907e791
Exception Code: c0000005
Exception Offset: 00000000000150ac
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c899
Additional Information 2: 5228b9bbed8dc3984bdc32299328e7c2
Additional Information 3: be2d
Additional Information 4: b3a356a88781a9e9f1d16b29a3c14c77
 
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