Does anyone else have the same problem?

[Alana]

My internet explorer won't let me check email or even do
research for college reports. What the hell do i do? It
keeps saying "Internet explorer has encountered a problem
and needs to close". Someone help please. I have a report
do at the end of the week!

 

[Don Varnau]

Alana,
This is probably being caused by third party programs- malware/parasites.

From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.

You might also be able to browse and download programs from the address bar
of Windows Explorer.

Download and run Run CWShredder from
http://www.spywareinfo.com/~merijn/downloads.html
CWShredder is only about 125 KB so it could be downloaded from another
machine onto a floppy disk if necessary.

Then download, install, *update* and run both of these programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.

Security tips and other information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

You should re-enable browser extensions after the cleanup.

There are other possible solutions in this MSKB article:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Don

 

[Guest]

-----Original Message-----
My internet explorer won't let me check email or even do
research for college reports. What the hell do i do? It
keeps saying "Internet explorer has encountered a problem
and needs to close". Someone help please. I have a report
do at the end of the week!
.
This happened to me and i was told i had a virus and to

download it of microsoft but as my browser wouldn't let
me on internet it was difficult you need someone to
download it to disk for you so you can put it on your
computer if you got windows xp use KB823980-86ENU