Documents (.doc) are not seen by XPPro

[Titanl9]

Recently I've encountered a problem in XPPro when trying to open
Word.doc files. Every time I click on a .doc file in Outlook
emails and in Explore window, I get the following dialog
message:

The system can not file the specified file. When I click on a
file with a .doc extension in Explore window, Word opens up but
without the selected .doc.

Any ideas?

Thanks for the help in advance.
Ti

 

[Tom Che [MSFT]]

Hi Ti,

Thank you for your posting!

I notice that you have posted the same question in our
microsoft.public.office.misc newsgroup, to which our Office engineer will
respond. Please check his answer there, and if you need any further
assistance on this particular issue please reply to him in that thread so
he can follow up with you. In the future, please don't cross-post the same
question in multiple newsgroups. This will help our engineers work on your
question more efficiently. Your understanding and cooperation is
appreciated.

Have a nice day!

Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

 

[Titanl9]

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Ti,

Thank you for your posting!

I notice that you have posted the same question in our
microsoft.public.office.misc newsgroup, to which our Office
engineer will respond. Please check his answer there, and
if you need any further assistance on this particular issue
please reply to him in that thread so he can follow up with
you. In the future, please don't cross-post the same
question in multiple newsgroups. This will help our
engineers work on your question more efficiently. Your
understanding and cooperation is appreciated.

Have a nice day!

Sincerely,
Tom Che

I appreciate posting in the appropriate thread. However, the
steps I received I already was already familiar with. The
problem appeared to be Word related at the start, but now
appears Windows XP / Explorer related. And, that's the reason
for my cross posting in hopes of finding someone with a
different solution.

Although I am not an expert as many are here, I am surely not a
novice.

 

[Tom Che [MSFT]]

Hi Ti,

Thank you for your update.

I do understand that you want to get the solution as soon as possible, but
please understand, another Microsoft engineer is working on your issue in
microsoft.public.office.misc newsgroup, you may check his answer there, and
if you need any further assistance on this particular issue please reply to
him in that thread so he can follow up with you. This will help our
engineers work on your question more efficiently. I also believe he will
do his best to help you resolve this issue, he will provide necessary
resolution including Office and Windows XP.

Your understanding and cooperation is appreciated.

Have a nice day!

Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Subject: RE: Documents (.doc) are not seen by XPPro
From: Titanl9 <[email protected]>
References: <[email protected]>

Message-ID: <[email protected]>
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(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Ti,

Thank you for your posting!

I notice that you have posted the same question in our
microsoft.public.office.misc newsgroup, to which our Office
engineer will respond. Please check his answer there, and
if you need any further assistance on this particular issue
please reply to him in that thread so he can follow up with
you. In the future, please don't cross-post the same
question in multiple newsgroups. This will help our
engineers work on your question more efficiently. Your
understanding and cooperation is appreciated.

Have a nice day!

Sincerely,
Tom Che

I appreciate posting in the appropriate thread. However, the
steps I received I already was already familiar with. The
problem appeared to be Word related at the start, but now
appears Windows XP / Explorer related. And, that's the reason
for my cross posting in hopes of finding someone with a
different solution.

Although I am not an expert as many are here, I am surely not a
novice.