L
Lumiscope Company
One of my users running Windows XP Professional is unable to open e-mail
file attachments (specifically Excel files) by double-clicking them. If I
save the file to the disk, everything works file, so I knew it wasn't an
issue with the application, the file or the file association. Doing a
little searching, it turns out the when the attachment is opened, Windows XP
isn't creating the temp file in the \Local Settings\Temporary Internet
Files\ directory. So, when the application opens, it comes back with an
error that the file cannot be found.
Doing a bit more digging, I discovered that the entire c:\Documents and
Settings\ folder is set to "Read-Only"; and if I try to uncheck that
setting, it just goes right back to where it was. I was thinking that
perhaps this has something to do with the user permissions, but this is the
only user set-up on this machine, and I can't see anything that has changed
since the user was initially set-up.
Any idea of what might have caused the Documents and Settings folder to
become a Read-Only folder, and how I can correct this?
Matt Mrowicki
Director, Information Systems
The Lumiscope Company, Inc.
file attachments (specifically Excel files) by double-clicking them. If I
save the file to the disk, everything works file, so I knew it wasn't an
issue with the application, the file or the file association. Doing a
little searching, it turns out the when the attachment is opened, Windows XP
isn't creating the temp file in the \Local Settings\Temporary Internet
Files\ directory. So, when the application opens, it comes back with an
error that the file cannot be found.
Doing a bit more digging, I discovered that the entire c:\Documents and
Settings\ folder is set to "Read-Only"; and if I try to uncheck that
setting, it just goes right back to where it was. I was thinking that
perhaps this has something to do with the user permissions, but this is the
only user set-up on this machine, and I can't see anything that has changed
since the user was initially set-up.
Any idea of what might have caused the Documents and Settings folder to
become a Read-Only folder, and how I can correct this?
Matt Mrowicki
Director, Information Systems
The Lumiscope Company, Inc.