Display Contacts

[John]

I have seen several cases where a contact get added to the contact list and
the name is displayed first name then lastname. But all ot the others are
lastname, firstname. it seems i can get this to fix in the contacts folder
but cannot get it to correct how it is shown in the "address book". Is
there some simple fix for this?

 

[Russ Valentine [MVP-Outlook]]

No question is answered more often. Answer depends on your Outlook version,
which you failed to mention. Search the group for a post that matches your
version and read it.

 

[Emily Lin]

Hi John,

I found that you have posted the same question in this newsgroup on 05/15/2008. I replied it. Did you view the reply? For your convenience, I
copied it below. Also, please don't cross-post the same question in the newsgroup in the future so that our engineers can work on your
question efficiently. Your understanding and cooperation is appreciated.
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To define how it shown in the address book, we can define 'show names by' in the address book. Following is the detail steps in Outlook 2007.
If you use other version of Outlook, change the steps accordingly.
================
1. In Outlook 2007, click Tools > Account settings.
2. In the Address Books tab, double click the Outlook Address Book entry to show its settings.
3. In the 'show names by' field, choose 'First, last' or 'File As' as you want.
4. Click Close. Close.
5. Restart Outlook.
6. Check the items in the Outlook address book. What is the result?
************************************************
If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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[John]

I could not see the previous post so i thought it did not go through. Thank
you for your response though, i will try it today. Does similar work for
2002 and 2003 clients?

 

[John]

and as a side note, i still don't see my previous post. I am using "windows
mail" to view the newsgroup and for some reason that one is not showing
up???

 

[Emily Lin]

Hi John,

I am not sure why the original post doesn't show up in Windows Mail.

If possible, please check the reply on the web interface:
http://www.microsoft.com/technet/co...ault.mspx?dg=microsoft.public.outlook.general

I understand that you will perform the steps I listed and let me know the result. Hope everything will be fine soon!

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

======================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



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[John]

That did fix it on a per machine basis.... It seems like a hokey fix though.
Every time an entry gets put in incorrectly, every machine that gets it in
their address book must do these steps just to get the entry to display like
the other entries... If this is the case I guess the best answer is to work
on it from the other end and make sure the entries dont get put entered
wrong.

Also, if this is such a common question why has there been something done to
improve on this?

 

[Russ Valentine [MVP-Outlook]]

Already done. The program is behaving exactly as designed and will not
change. The address book view of Contacts is a deprecated relic that was
never intended to be a preferred interface for Contact searching or
selection. All that development has gone into Contact Folders which are
highly customizable and searchable. Few people still cling to the address
book view once they discover how Outlook was intended to be used. You can
read a good recap of this issue in mpo.contacts by MVP's Nikki Peterson and
Judy Gleeson.

 

[Emily Lin]

Hi John,

Nice to hear that it fixes the issue. When we set the Outlook Address Book 'show name as' as 'first last' or 'file as', it will apply to the new
added items in the Contacts folder. Yes, when you enter a new contact item, make sure that last name, first name, file as is correct.

If you have any other questions or concerns, please do not hesitate to contact me. It is always my pleasure to be of assistance.

Have a nice day!

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

======================================================
PLEASE NOTE: The Partner Online Technical Community are provided to assist with break/fix issues and simple how to questions.

We also love to hear your product feedback!
Let us know what you think by posting
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When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


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