David,
Why do AVI files appear as black boxes when you imbed
them into an HTML help file. This problem doesn't happen
on Windows 2000 systems. Does anyone have an answer?
What coding are you using to add the video to a help topic? If you use
a simple <img dynsrc="filename.avi" /> link, or if you leave the .avi
file outside the help file and use scripting to create a link to it on
the fly, as described here:
http://helpware.net/FAR/far_faq.htm#Applets
then the video should work OK.
Perhaps you have different versions of Windows Media Player on the two
systems? I've seen a few reports that Windows Media Player 9 can cause
problems for embedded .avi files, because of the enhanced security
restrictions. If you're using WMP9 on the XP machine then you may want
to tinker with its security settings, described here:
http://www.microsoft.com/windows/windowsmedia/security/9splayer.aspx
By the way, for help-related questions, the best newsgroup is probably
microsoft.public.helpauthoring.