Disk Defragmenter Can't Defrag.

[Guest]

Have Windows XP. Can't defrag the hard drive. Error is:
"Windows cannot defragment this drive now because it has been locked by a
Disk Utility"
Can't see anything running that would lock the drive. I use Norton
Anti-Virus 2004, but turn it off in MSCONFIG so it doesn't start up. Still
can't defrag.
Otherwise, Quick Time I also turn off. Basically, everything is turned off
on the task bar.
Did find Article ID 286810 which is the same problem I'm having, but for
Windows ME only. I have XP SP 2.
Must be something with the Fat or Fat32 table.

 

[neil]

What if you start in safemode and try then.

Neil

 

[Guest]

Doesn't work in safe mode either

What if you start in safemode and try then.

Neil

 

[neil]

If you know when this started happening would you be able to do a system
restore to a point before the problem.??

(I assume you are logged in as an administrator)

Neil

 

[S. Taylor]

If you use Norton System Works read
http://support.microsoft.com/default.aspx?scid=kb;en-us;286810
Since it's for windows me, if you want to try the repair option, read
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265 How to
perform disk error checking in Windows XP

 

[Guest]

Don't use Norton System Works. Did run chkdsk and when it ran on the reboot,
it did not find any errors. Tried Defrag, but still says a disk utility has
drive locked.

 

[ppcc]

Try downloading a third party tool and see if that works.