Disk Cleanup problem

[David]

After 3 hours the disk cleanup function will not progress
beyond the initial step of "calculating how much space
will be created on C:\drive..." Task Manager shows
CLEANMGR.EXE at 100% CPU usage.

Defrag function worked correctly. Ad-Aware found and
quarantined 19 items.

 

[Carey Frisch [MVP]]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Simply click on Kelly's fix, download the registry fix, then run it.
(Note: Disable your antivirus program before running the repair script)

[Courtesy of Kelly Theriot, MS-MVP]


Applicable Microsoft Knowledge Base Article:

Disk Cleanup Tool Stops Responding While Compressing Old Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| After 3 hours the disk cleanup function will not progress
| beyond the initial step of "calculating how much space
| will be created on C:\drive..." Task Manager shows
| CLEANMGR.EXE at 100% CPU usage.
|
| Defrag function worked correctly. Ad-Aware found and
| quarantined 19 items.

 

[Chris]

I am having the same problem with a Gateway 300X running
Windows XP home. I have run all disk utilities from
Gateway and Western Digital and the Disk checks out
perfect. I find the exact same message in the Task Manager
as you do. If you find a solution let me know.