disc read error occured

[Guest]

I have had XP Home installed on a new Seagate hard drive for about 2 months.
Suddenly, the computer did a restart and now it will not open Windows. It
finds all my drives and then goes to a screen displaying "a disc read error
has occured. Press control, alt, delete to restart." On restart, I receive
the same message. I have tried checkdisc, fix boot and fix master boot record
in the recovery console on my cd but nothing works. Is this a problem with
the hard drive or Windows? Any suggestions would be helpful. I would hate to
have to reinstall Windows.

 

[Galen]

In lobster <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I have had XP Home installed on a new Seagate hard drive for about 2
months. Suddenly, the computer did a restart and now it will not open
Windows. It finds all my drives and then goes to a screen displaying
"a disc read error has occured. Press control, alt, delete to
restart." On restart, I receive the same message. I have tried
checkdisc, fix boot and fix master boot record in the recovery
console on my cd but nothing works. Is this a problem with the hard
drive or Windows? Any suggestions would be helpful. I would hate to
have to reinstall Windows.

Sounds like an issue with the drive itself. Check the Seagate site for a
diagnostic tool (they usually have one at the various manufacturer's sites.)
Run that and see if maybe it's broken.

Galen
--

"But there are always some lunatics about. It would be a dull world
without them."

Sherlock Holmes

 

[Guest]

Update. Seagate says it is a bad sector on the hard drive. So... I am
returning it to them for a replacement under the warrenty.