Disc Burner

[Guest]

I'm getting a message trying to burn cds from I-tunes that says that "disc
burner not found."

I also get an I-tunes setup box that says:
iTunes cannot locate the CD Configuration folder, so you cannot import or
burn CDs and DVDs. This folder must be in the same directly as iTunes.

Last week, I was able to burn a cd but this week I can't.

Suggestions? Help???

 

[Guest]

Thanks Mike - that leads to the next obvious question - how, and how safe is
doing that? Thanks for your help.

Andy.

 

[You Know Who ~]

Reinstall Itunes. this can happen if changes were made to your
configuration.

 

[MAP]

I'm getting a message trying to burn cds from I-tunes that says that
"disc burner not found."

I also get an I-tunes setup box that says:
iTunes cannot locate the CD Configuration folder, so you cannot
import or burn CDs and DVDs. This folder must be in the same
directly as iTunes.

Last week, I was able to burn a cd but this week I can't.

Suggestions? Help???

Do a system restore to last week when things were working right.

 

[Rock]

Thanks Mike - that leads to the next obvious question - how, and how safe
is
doing that? Thanks for your help.

Andy.

There is no guarantee on anything, so no one can answer how safe it is. I
have had success with it the few times I've needed it, YMMV. It is a useful
tool in the repair arsenal, but as with anything computer related, problems
do happen. There is an undo function allowing you to undo the last system
restore if it's not the result you want.

From Start | Help and support click on System Restore. You can also do a
search on it from within Help and Support for more info. You might also
what to refer to MVP Bert Kinney's excellent page on system restore. System
restore does not do anything for user files, and any system changes made
after the date you restore to will be lost, and in some cases can leave the
system in an inconsistent state. Because of this SR is only good going back
a week or so, two weeks at the most. If you don't know for sure the most
recent time things worked well, try a restore point closest in time to the
current date to see if that fixes it. If not undo it, and try another one.
It's best to uninstall any programs installed after the time of the restore
point you choose before using system restore.
http://bertk.mvps.org/index.html

You should always have a full and complete backup of important data. This
is a basic axiom of computing. With computers things go wrong at the worst
time, and data loss is an issue of when, not if.

I recommend using a drive imaging program such as Acronis True Image Home
version 10 to save compressed images of the drive(s) to an external hard
drive. With that in place you can restore individual files, or the complete
system to a previous working state in a short time (less than an hour).

Last tip, another good place to look for help with 3rd party software is the
tech support for that software, in this case Apple Itunes tech support.

 

[Guest]

You Know Who -

Thanks for the answer. Simple and fast. Awesome.