Disappearing Outlook shortcuts

[Guest]

I have a user who has created a bunch of shortcuts to public folders.
Apparently groups of the shortcuts disappear at times and have to be
recreated. Some of the folders are stored on a server in another office, and
the connection between offices is down at times. Could that cause the
shortcuts to disappear? Anything else that might do it?

 

[Guest]

I posted this last week. I was told when I signed up for Technet Plus that
managed newsgroup questions are guaranteed to be answered within 24 hours.
Why haven't I had a response?

 

[Brian Tillman]

I posted this last week. I was told when I signed up for Technet
Plus that managed newsgroup questions are guaranteed to be answered
within 24 hours. Why haven't I had a response?

This particular newsgroup is frequented by non-Microsoft volunteers that
answer those questions they can in the free time they have. I'd be very
surprised if this is the "managed" newsgroup of which you speak.

 

[Guest]

Hello,

Navigation pane shortcuts (in Outlook 2003 at least) are saved in
%HOMEPATH%\Application Data\Microsoft\Outlook\Outlook.xml. This file does not
appear to be written to until you exit Outlook. I had the same problem with
disapearing shortcuts, so now what I do is create the shortcuts in Outlook
and then exit using File|Exit, which appears to resolve my issue.

Regards,
Gareth