Disappearing messages on Outlook Ofice XP

[Darrell]

One of my customers has a strange problem. Click on the
message in the inbox and it pops up into the full frame
BUT poof it goes away from the inbox. The same holds true
if you print the message. The only way to insure it's
continued presence is to save it to another folder such as
My Documents.

Anybody got any ideas?

Thanks in advance.

 

[Jocelyn Fiorello [MVP - Outlook]]

Does your customer have any filtered views set on the Inbox that may be
hiding messages -- such as Unread Messages? Or could she be sorting on the
Icon column (which can also make messages hard to find)?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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