Disappearing Emails

[Todd]

I have setup a folder for saved emails on a users 98
machine running Office 2000. For some reason, rather
suddenly, the emails started disappearing from this folder
without being deleted. Any thoughts.

 

[Guest]

Todd,

I would check to see if there are any rules setup to move the emails first.


Next, I would check the mail delivery location. The mail could be setup to deliver to a personal folder. If this is the case you would not be able to see the mail on the mailbox Exchange Server - asssuming you are using a Exchange.

The same would hold true if using multiple system to check email and the delivery locations are differet.

Please let me know if you need any clarification.

Francine Otterson
President, San Diego Outlook User Group

 

[paul.francis]

Also check that no filters have been set up

-----Original Message-----
Todd,

I would check to see if there are any rules setup to move the emails first.


Next, I would check the mail delivery location. The

mail could be setup to deliver to a personal folder. If
this is the case you would not be able to see the mail on
the mailbox Exchange Server - asssuming you are using a
Exchange.

The same would hold true if using multiple system to

check email and the delivery locations are differet.