If you go to Tools, Autocorrect and the Autocorrect tab does the (b)?) entry
appear there? That's where
is set to autocorrect to a smiley face picture
..... alas on my system no jug of ale seems to appear for me (neither in word
or hotmail)... I wonder if it's some third party spyware you've accidentally
downloaded?
I've found spybot is a good piece of free software to get rid of spyware in
the past - so maybe worth a shot if you don't get any better replies...