Disable email to fax numbers

[Kevin]

I use outlook 2002 (10.2627.2625) currently, but i used to
have this same problem with outlook 2000. when i type part
of a name in the "to" email field, outlook will recognize
the contact name(s) and give me a pop-up list of the
correct name(s), but it will list each one twice if that
contact has both an email address and a business fax
number. the problem is that it displays the full name
twice, and they look identical, so there is no way to tell
whether i am selecting an email or a business fax, until
after i just guess one and select it, at which point it
will show the display name that includes "(E-mail)"
or "(Business Fax)" when it fills in the "to" field.
Usually, but not always, the first listing is the email
and the second is the fax, so this helps with the
guessing, but it is still annoying, and I was wondering if
there was a way to disable the option of sending and email
to a business fax number altogether. thanks for any help
you can give me.

 

[Russ Valentine [MVP-Outlook]]

The standard behavior for the Outlook Address book is to display all
electronic addresses (both fax and e-mail). That behavior cannot be changed.
The only way to prevent the display of fax numbers is to store them in a
different field or to disguise them (e.g., precede them with an alpha
character) so that Outlook won't recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm

 

[Kevin]

Thanks very much for the help!

-----Original Message-----
The standard behavior for the Outlook Address book is to display all
electronic addresses (both fax and e-mail). That behavior cannot be changed.
The only way to prevent the display of fax numbers is to store them in a
different field or to disguise them (e.g., precede them with an alpha
character) so that Outlook won't recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm



--
Russ Valentine
[MVP-Outlook]

I use outlook 2002 (10.2627.2625) currently, but i used to
have this same problem with outlook 2000. when i type part
of a name in the "to" email field, outlook will recognize
the contact name(s) and give me a pop-up list of the
correct name(s), but it will list each one twice if that
contact has both an email address and a business fax
number. the problem is that it displays the full name
twice, and they look identical, so there is no way to tell
whether i am selecting an email or a business fax, until
after i just guess one and select it, at which point it
will show the display name that includes "(E-mail)"
or "(Business Fax)" when it fills in the "to" field.
Usually, but not always, the first listing is the email
and the second is the fax, so this helps with the
guessing, but it is still annoying, and I was wondering if
there was a way to disable the option of sending and email
to a business fax number altogether. thanks for any help
you can give me.

.

 

[Graeme]

Outlook shows both the fax numbers (where present) as well as the email
address when addressing an email. I understand that this was so you could
send a message via either transport depending upon your contact. Therefore
if you have multiple fax numbers or emails then the contact will appear
multiple times when addressing emails.

However, if you do not use fax on your system, then having the fax address
displayed becomes a nuisance. Both because it displays an entry in the
addressing dialogue window for each fax number configured as well as the
email address, and when you expect Outlook to resolve the name
automatically it does not know which of the addresses for that contact you
wish to use - showing the squiggly red line.

It is possible to suppress the fax entry in the address dialogue by
prefixing the Fax Number for the contact with a non-numerical character or
string e.g. Fax: 01234 345 678.

If you have a number of entries to manage in this way, then you may wish to
consider an add-in that will automate the task and allow you to select such
as that found at
http://www.websetters.co.uk/WSAddIns/Fax Display Manager/Index.htm

It resolves these issues by managing your contacts, hiding the fax entry
when addressing emails but still showing the details in the contacts folder.

Regards
Graeme
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