DirectX Diagnostic Tool

[Guest]

I went to Direct X Diagnostic Tool to check my system. I am running
1024x768/60hz. When I run the tests in the tool my system fails in step 7.
When the full screen mode test it changes my sceen to 640x480/60hz. In all
other test it stays at 1024x768/60hz. Why does this test change my screen
1024 to 640?. All other test happens in the 1024 mode and passes. I check for
all updates for the computer and monitor all updated.

 

[Cari \(MS-MVP\)]

Which graphics card and what version of their drivers?

 

[Guest]

I am running an Emachines C6535, Video is nVida GeForce 6100 GPU. I have
Windows XP Pro in it. I did not find out about this problem until I installed
Plus Super Pack for Windows XP. I Know it is not the new program, But why
would the Direct Draw Acceleration test change me from 1024X768/60 to
640X480/60 only on the full screen display test and keep all the other test
at the 1024X768 mode?.

 

[John Inzer]

I am running an Emachines C6535, Video is nVida GeForce
6100 GPU. I have Windows XP Pro in it. I did not find out
about this problem until I installed Plus Super Pack for
Windows XP. I Know it is not the new program, But why
would the Direct Draw Acceleration test change me from
1024X768/60 to 640X480/60 only on the full screen display
test and keep all the other test at the 1024X768 mode?.

==========================================
There's a good chance that you need to
your video driver. Try searching the nVidia
site for an updated driver.

nVidia Drivers
http://www.nvidia.com/content/drivers/drivers.asp

--

*Notice*
This is not tech support.
I am only a volunteer.....

Solutions that work for
me may not work for you.

Proceed at your own risk.

John Inzer
Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

 

[Cari \(MS-MVP\)]

Do you have the latest drivers from www.nvidia.com?

 

[Guest]

Yes, I check with Nvidia web sit and reinstalled my drivers and also check
Driveragent.com for any missing drivers. I went to Windows download site and
reinstalled Directx. Is there any file I can look into to find out why
Directx test fullscreen at the lower resolution and the other tests at the
higher resolution?.

 

[Cari \(MS-MVP\)]

It's something I've never come across before. It might be a defect in the
video card itself.

 

[Guest]

My computer video is on the main board, no video card by itself. Is there a
way I can remove Directx program and then reinstall it ?. I don't think it is
the computer itself because my games and other programs works OK. Is there
any type of config. program for DirectX 9.0C ?. There has to be something
that tells DirectX - DirectDraw Acceleration test to change (lower) my
resolution from 1024 x 768 to 640x480 only in the full screen test. All other
test is done in the 1024 x 768.

 

[Cari \(MS-MVP\)]

Is this a notebook or desktop?

 

[Guest]

This is a desktop, Emachines C6535. It is only about 4 months old. I went to
Emachines web site and recheck for updates and see if they could help me and
could not find anything. ari

 

[Cari \(MS-MVP\)]

I'd give eMachines a call on their support line. It does sound to me like
there may be a problem with the onboard graphics chipset. The only way to
really tell would be to install a separate graphics card (or temporarily
borrow one from a friend if they have a spare).... but since the PC is only
a few months old, take advantage of that guarantee. Just ensure that if
they want it in the Repair Center, you backup everything first. They do
sometimes reformat the drive to the state in which it was when it left them
and you don't want to be caught in that position with the loss of all your
valuable data.

 

[Cari \(MS-MVP\)]

I'd give eMachines a call on their support line. It does sound to me like
there may be a problem with the onboard graphics chipset. The only way to
really tell would be to install a separate graphics card (or temporarily
borrow one from a friend if they have a spare).... but since the PC is only
a few months old, take advantage of that guarantee. Just ensure that if
they want it in the Repair Center, you backup everything first. They do
sometimes reformat the drive to the state in which it was when it left them
and you don't want to be caught in that position with the loss of all your
valuable data.

 

[Guest]

Thanks for all the help, I will try to work with this problem.
Aloha