DirectX 9.0 problems!!!

S

SirMel

I am trying to install DirectX 9.0b on 2 different
computers running Windows XP. I keep getting an error
saying:

"The software you are installing has not passed the
Windows Logo testing to verify its compatibility with
Windows XP. (Tell me why this testing is important.)

This software will not be installed. Contact your system
administrator."

I get this error using both the DirectX 9.0 supplied with
my software and using the link direct from microsoft.com.

Is there any way I can fix this problem?

Any help is appreciated. My 4yo son really wants to play
this game. (Hotwheels World Race from THQ.)

Thanks,
SirMel
 
J

Jimmy S.

Hi SirMel,

Here are a few solutions for the DirectX 9 "Logo Testing" error:

1. Click Start / Control Panel / Administrative Tools / Services
Scroll down to "Cryptographic Services", double click it and
change Startup type to: Automatic and click the "Start" button.

2. If you haven't installed SP1 yet, download and Install it from:
http://www.microsoft.com/downloads/...79-fa3a-48bf-ade5-023443e29d78&DisplayLang=en

3. The resolution at the bottom of this page worked for some users:
http://support.microsoft.com/default.aspx?scid=kb;en-us;813442

4. If the problem persists, go to c:\windows\system32 and rename
the catroot2 directory to catrootold. Catroot2 might be too full.

5. Save and then Open the "DX9 Logo Error" patch on Line 189
for WinXP at: http://www.kellys-korner-xp.com/xp_tweaks.htm

6. Repairing Windows is our final option. Boot from your Windows
CD (you may have to press F12 while starting up, or change the
bootup order in your BIOS) and then follow the instructions at:
http://michaelstevenstech.com/XPrepairinstall.htm Good luck! :)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I am trying to install DirectX 9.0b on 2 different
| computers running Windows XP. I keep getting an error
| saying:
|
| "The software you are installing has not passed the
| Windows Logo testing to verify its compatibility with
| Windows XP. (Tell me why this testing is important.)
|
| This software will not be installed. Contact your system
| administrator."
|
| I get this error using both the DirectX 9.0 supplied with
| my software and using the link direct from microsoft.com.
|
| Is there any way I can fix this problem?
|
| Any help is appreciated. My 4yo son really wants to play
| this game. (Hotwheels World Race from THQ.)
|
| Thanks,
| SirMel
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top