Direct3D

G

Guest

I keep getting a message saying cannot run Direct3D
Can you please tell me what this is and how do i get it?
I am on Windows XP
Thanks
 
E

EvilBill

penny said:
I keep getting a message saying cannot run Direct3D
Can you please tell me what this is and how do i get it?
I am on Windows XP

Direct3D is used for many 3D games; it may mean you haven't got the
right drivers installed for your graphics card, or that your card
doesn't support 3D acceleration (likely if it's an
onboard/integrated/shared 'solution').
System specs would help here, what card have you got?

--
--
* I always hope for the best. Experience, unfortunately, has taught me
to expect the worst.

Yahoo: evilbill_agqx
Web: http://www.evilbill.org.uk
 
G

Guest

I have no idea!
I am just an amateur i'm afraid...
how do i find out what card i have?
is this going to be easy or a bit technical, i don't want to waste your time
if i'm not going to be able to understand it! Thanks.
 
E

EvilBill

penny said:
I have no idea!
I am just an amateur i'm afraid...
how do i find out what card i have?
is this going to be easy or a bit technical, i don't want to waste
your time if i'm not going to be able to understand it! Thanks.

Pretty easy: right-click on your desktop and go to Properties, then
click the Settings tab. Your monitor and graphics card will be listed
under the word "Display", above the screen resolution setting. For
example, mine says "Plug & Play Monitor on NVidia Geforce 6200".

(While you're there, good idea to set your resolution to at least
1024x768 if you haven't already. <g>)


--
--
* I always hope for the best. Experience, unfortunately, has taught me
to expect the worst.

Yahoo: evilbill_agqx
Web: http://www.evilbill.org.uk
 
G

Guest

thanks, i've done that and all it says is (default monitor)
the screen resolution is already set at those figures
 
E

EvilBill

penny said:
thanks, i've done that and all it says is (default monitor)

Aha. It sounds like you don't have any drivers installed for whatever
graphics card you have.
When you got your PC did it come with a list of specs or any drivers
CDs?

--
--
* I always hope for the best. Experience, unfortunately, has taught me
to expect the worst.

Yahoo: evilbill_agqx
Web: http://www.evilbill.org.uk
 
G

Guest

just a start up guide and i've looked in the index and there is nothing about
drivers.
I have found a list of system drivers on the laptop itself, i don't
understand them.
I do appreciate your help thanks.
 
G

Guest

I've since found a disc entitled system and driver CD and I have installed
direct X and also downloaded an update from microsoft. The same message is
appearing.
 
J

Jimmy S.

Hi penny,

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you update DirectX
from: http://www.microsoft.com/windows/directx/default.aspx

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://mvps.org/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://mvps.org/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegadrivers.net

There you have it, if you have any questions feel free to post them! :)

Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

penny Wrote:
=================
| I've since found a disc entitled system and driver CD and I have installed
| direct X and also downloaded an update from microsoft. The same message is
| appearing.
|
|
|
| "penny" wrote:
|
|| I keep getting a message saying cannot run Direct3D
|| Can you please tell me what this is and how do i get it?
|| I am on Windows XP
|| Thanks
 
G

Guest

Hi!
thanks for all the information you have given me
I have got as far as finding out what card it is and it says plug&play vga
that's all.

I have found a diagnostic tool and it says...Direct3D functionality not
available.

Help!
 
J

Jimmy S.

Hi penny,

Plug&Play VGA is just a generic driver. In order to update
your video drivers we need to identify it's make and model.

Here are a few ways to identify which video card you have
installed on your computer.

1. Click Start / Run / type: dxdiag
Click the Display Tab
Look under Device for the name and manufacturer

2. Click Start / (Settings) Control Panel
Click Display
Click the Settings Tab
Click the Advanced... button
Click the Adapter Tab

3. Click Start / Run / type: msinfo32
Click on the + Components
Click on Display to see the name on the right

4. Use Belarc to see indentify your Video, Chipset and Motherboard:
http://www.majorgeeks.com/download1385.html

5. Get the information from the manufactures website (or store)

6. Look on the Video card itself if you plug into a card, or

7. Look in your Motherboard manual if you plug into the
on board video built into the motherboard of your computer.

Hope that helps you identify the make and model of your video card,
and afterwards, Try updating your Video drivers using these steps:
http://mvps.org/nibblesnbits/Video.html#drivers Good Luck! :)


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________




penny Wrote:
=================
| Hi!
| thanks for all the information you have given me
| I have got as far as finding out what card it is and it says plug&play vga
| that's all.
|
| I have found a diagnostic tool and it says...Direct3D functionality not
| available.
|
| Help!
|
|
|
|
| "Jimmy S." wrote:
|
|| Hi penny,
||
|| Updating video card drivers can solve most gaming issues. Here's some
|| simple abc's to always keep in mind. a. Shut off download accelerators,
|| firewalls and antivirus programs when downloading or installing updates;
|| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
|| c. Make sure you meet the game's minimum video and system requirements.
||
|| Before you update your drivers, I recommend that you update DirectX
|| from: http://www.microsoft.com/windows/directx/default.aspx
||
|| Here are the steps I recommend you use to update your driver:
||
|| 1. To identify the make and model of your card, right click your
|| Desktop, choose Properties / Settings / Advanced / Adapter.
||
|| 2. Download the latest video driver for your card online, using
|| http://mvps.org/nibblesnbits/Video.html#drivers
|| to find the website to download from. I also have advanced
|| video driver and direct X troubleshooting steps on that page.
||
|| 3. Save the .exe driver (or extract the zip file) to a folder
|| in My Documents named after the driver version number.
||
|| 4. Restart the computer in Safe Mode by pressing the F8 key
|| about once every second as it's rebooting to pick Safe Mode.
||
|| 5. Click Start / (settings) Control Panel / System / Hardware
|| Device Manager / expand +Display Adapters / right click on
|| the adapter, pick "Uninstall", and click No if asked to reboot.
||
|| 6. Use Control Panel / Add-Remove programs to uninstall the
|| previous driver (exe)software which may have been installed.
||
|| 7. Restart the computer in Safe Mode by pressing the F8 key
|| about once every second as it's rebooting to pick Safe Mode.
||
|| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
||
|| 9. When Windows prompts you to install the video adapter, click
|| "Cancel" and Double click the driver program to begin installation.
|| * Even if not prompted, doubleclick the driver and install it.
||
|| 10. After you reboot, go to Control Panel / Display / Settings and
|| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|| That's it! Scroll down to the Troubleshooter if you have problems.
||
|| 11. When Windows prompts you to install the video adapter, click
|| "Install from a list or specific location", click the "Browse" button,
|| browse to the My documents folder where you saved the driver,
|| and finally click on one of the driver files to begin installation.
||
|| ** If you are not prompted, or if the driver was updated automatically:
|| Click Start / (settings) Control Panel / System / Hardware Device Manager
|| expand +Display Adapters / right click on the adapter, pick "Update Driver"
|| to start the Update Wizard, choose the "Install from a list..." option:
|| Browse to My Documents\ folder with the driver in it
|| Click OK and click Next to begin the update.
||
|| 12. After you reboot, go to Control Panel / Display / Settings and
|| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|| That's it! Try the advice in the Troubleshooter if you have problems.
||
|| TROUBLESHOOTING:
||
|| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|| If any of the Display options are Disabled and you cannot Enable them,
|| your most likely solution would be to update your Chipset Drivers as per
|| my website: http://mvps.org/nibblesnbits/Video.html#v11
||
|| Your program might not support dual monitors, or "dual head" video cards
|| You can disable the extra video output in your display properties control
|| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||
|| Along with your Video card, Sound Cards, Motherboard Chipsets,
|| and Video Monitors may also require updated drivers. Even your
|| motherboard's BIOS may need to be updated for compatibility with
|| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
||
|| Perhaps the old Video drivers did not completely uninstall. If that's the
|| case, use these utility to completely uninstall the drivers and go to step
|| 7:
|| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
|| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
||
|| The latest video drivers sometime don't work with a particular game.
|| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|| experience problems try a Beta driver, or even an Omega driver instead:
||
|| BETA Drivers: http://download.guru3d.com/
|| OMEGA Drivers: http://www.omegadrivers.net
||
|| There you have it, if you have any questions feel free to post them! :)
||
|| Cheers, Windows_XP_MVP_Shell/User
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| penny Wrote:
|| =================
||| I've since found a disc entitled system and driver CD and I have installed
||| direct X and also downloaded an update from microsoft. The same message is
||| appearing.
|||
|||
|||
||| "penny" wrote:
|||
|||| I keep getting a message saying cannot run Direct3D
|||| Can you please tell me what this is and how do i get it?
|||| I am on Windows XP
|||| Thanks
 

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