Direct X error


G

Guest

I'm trying to install Civilization IV on my computer when i get an error
message. The message says " the product hasn't passed the windows logo test
the installation will be cancelled."

I then went to microsoft.com and tried to Download the DirectX 9.0 Software
Development Kit Update and i got the same error message

"has not passed windows logo test"

how do i install this direct X on my computer so i can play my game?
 
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G

Guest

none of those seem to work. the program ..... well Civilization III use to
work on my computer also ... but i can't install it either. I've never
gotten this Direct X error before and now I'm getting it.

why am i still getting the error message?
 
M

Mary Sauer

Did you perform all the steps in the resolution information?
Is your Cryptographic Services set to automatic?
Did you register all the .dll's?
 
G

Guest

I've gone through the link you've supplied me with below. The game actually
installed without ANY error messages. But once i attempt to play the game
before it finishes loading it says "failed to initialize renderer - check
direct x version and graphic settings." then it closes the program.

what does that mean???

I've downloaded teh direct x 9.0 .... am i missing something?
 
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