Direct 3D problem - please help

[Guest]

I am trying to run a pc game but an error message comes up and then nothing
except the sound of game, no picture. The error message is as follows: No
hardware-accelrated Direct 3D devices were found. Switching to the reference
rasterizer a software devise that implements the entire Direct 3D feature
set, but runs very slowly. Do I need to download something? Any help would
be great, Thank you.

 

[Jon]

Could try updating your DirectX version

http://www.microsoft.com/downloads/...20-BFBB-4799-9908-D418CDEAC197&displaylang=en

Jon

 

[Guest]

Hi
I tried what you told me but it has made no difference, any other ideas
would be great, Thank you.
--
Glo

Could try updating your DirectX version

http://www.microsoft.com/downloads/...20-BFBB-4799-9908-D418CDEAC197&displaylang=en

Jon

 

[Jon]

Check you have Direct3D enabled in the "DirectX features" section

Start > run > dxdiag > Display (tab)

Jon

Hi
I tried what you told me but it has made no difference, any other ideas
would be great, Thank you.

 

[Plato]

I tried what you told me but it has made no difference, any other ideas
would be great, Thank you.

Often, when you upgrade DirectX, you have to then reinstall your video
drivers, even if they were working OK previously, or even get/install
updated video drivers. Then, and sometimes happens, when you install the
latest video drivers, you have to install the latest DirectX again. It's
somtimes like playing ping-pong but in the end, it "usually" works out.