Dimage Scan Dual II

  • Thread starter Mary Lee Cerillo
  • Start date

M

Mary Lee Cerillo

I am unable to install Dimage Dual II software. I get error=5, could
not confirm scanner connection.
This is the first time I am trying to use on my XP machine...help
 
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C

catfish

Mary Lee Cerillo said:
I am unable to install Dimage Dual II software. I get error=5, could
not confirm scanner connection.
This is the first time I am trying to use on my XP machine...help
ensure scanner is plugged into a USB2 port

ensure scanner is turned on
 
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A

Alan Browne

Mary said:
I am unable to install Dimage Dual II software. I get error=5, could
not confirm scanner connection.
This is the first time I am trying to use on my XP machine...help
If I recall the process (for the non - II) they specify that the s/w
should be installed, the computer re-started and then plug in the
scanner and turn it on. eg: do not have the scanner on when you install
the Minolta s/w.

It may be the same for your case.

Cheers,
Alan
 

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