Did you know?

[Guest]

in the help and support centre there is a section called 'did you know'
which automatically updates when your computer is connected to the internet.

well although im on broadband , it never conects . what could be the problem ?
im using windows xp pro sp2 , norton internet security 2006 and a earthernet
broadband connection from my router.

Many Thanks!.

 

[Ted Zieglar]

Yes, this is a common problem. Something in SP 2 'broke' that feature for
some configurations. There really isn't a sure-fire solution, so you're
probably going to have to live with it until MS offers a fix. If it helps,
you're not missing out on anything important.

 

[Wesley Vogel]

Help and support Did you know

Help and Support - Did you know not working...

Delete the following file.
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\newsver.xml
http://www.kellys-korner-xp.com/top10faqs.htm

Did you know? Updated: Monday, 30 January, 2006

As near as I can tell, the Updated date seems to be related to the Modified
date of
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\NewsHeadlines_1033_Professional.xml
(or NewsHeadlines_1033_Personal.xml or NewsHeadlines_1033_Server.xml or
NewsHeadlines_1033_AdvancedServer or NewsHeadlines_1033_DataCenter)
and
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\newsver.xml

Seems to be a common problem. At least yours is working, otherwise you'd
see this...

[[When you are connected to the Internet, this area will display links to
timely help and support information. If you want to connect to the Internet
now, start the New Connection Wizard and see how to establish a Web
connection through an Internet service provider. ]]

This can happen if
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\NewsHeadlines_1033_Professional.xml
is missing. Or whatever version for XP that you have is missing.

Also...

Windows XP Internet Programs Cannot Connect to the Internet Through
Broadband Connection
http://support.microsoft.com/default.aspx?scid=kb;en-us;307164

Help and Support Center Does Not Automatically Connect to the Internet
http://support.microsoft.com/default.aspx?scid=kb;en-us;315955

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Peter]

Wesley, that doesn't always work for some inknown reason. I already posted
a solution that works for me.
;-)

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

Help and support Did you know

Help and Support - Did you know not working...

Delete the following file.
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\newsver.xml
http://www.kellys-korner-xp.com/top10faqs.htm

Did you know? Updated: Monday, 30 January, 2006

As near as I can tell, the Updated date seems to be related to the
Modified
date of
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\NewsHeadlines_1033_Professional.xml
(or NewsHeadlines_1033_Personal.xml or NewsHeadlines_1033_Server.xml or
NewsHeadlines_1033_AdvancedServer or NewsHeadlines_1033_DataCenter)
and
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\newsver.xml

Seems to be a common problem. At least yours is working, otherwise you'd
see this...

[[When you are connected to the Internet, this area will display links to
timely help and support information. If you want to connect to the
Internet
now, start the New Connection Wizard and see how to establish a Web
connection through an Internet service provider. ]]

This can happen if
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\NewsHeadlines_1033_Professional.xml
is missing. Or whatever version for XP that you have is missing.

Also...

Windows XP Internet Programs Cannot Connect to the Internet Through
Broadband Connection
http://support.microsoft.com/default.aspx?scid=kb;en-us;307164

Help and Support Center Does Not Automatically Connect to the Internet
http://support.microsoft.com/default.aspx?scid=kb;en-us;315955

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

in the help and support centre there is a section called 'did you know'
which automatically updates when your computer is connected to the
internet.

well although im on broadband , it never conects . what could be the
problem ? im using windows xp pro sp2 , norton internet security 2006 and
a earthernet broadband connection from my router.

Many Thanks!.

 

[Wesley Vogel]

Interesting.

Use HTTP1.1 through proxy connections is not selected and my Did you know
works fine.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Wesley, that doesn't always work for some inknown reason. I already
posted a solution that works for me.
;-)

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

Help and support Did you know

Help and Support - Did you know not working...

Delete the following file.
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\newsver.xml
http://www.kellys-korner-xp.com/top10faqs.htm

Did you know? Updated: Monday, 30 January, 2006

As near as I can tell, the Updated date seems to be related to the
Modified
date of
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\NewsHeadlines_1033_Professional.xml
(or NewsHeadlines_1033_Personal.xml or NewsHeadlines_1033_Server.xml or
NewsHeadlines_1033_AdvancedServer or NewsHeadlines_1033_DataCenter)
and
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\newsver.xml

Seems to be a common problem. At least yours is working, otherwise you'd
see this...

[[When you are connected to the Internet, this area will display links to
timely help and support information. If you want to connect to the
Internet
now, start the New Connection Wizard and see how to establish a Web
connection through an Internet service provider. ]]

This can happen if
C:\WINDOWS\PCHEALTH\HELPCTR\Config\News\NewsHeadlines_1033_Professional.xml
is missing. Or whatever version for XP that you have is missing.

Also...

Windows XP Internet Programs Cannot Connect to the Internet Through
Broadband Connection
http://support.microsoft.com/default.aspx?scid=kb;en-us;307164

Help and Support Center Does Not Automatically Connect to the Internet
http://support.microsoft.com/default.aspx?scid=kb;en-us;315955

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

in the help and support centre there is a section called 'did you know'
which automatically updates when your computer is connected to the
internet.

well although im on broadband , it never conects . what could be the
problem ? im using windows xp pro sp2 , norton internet security 2006
and a earthernet broadband connection from my router.

Many Thanks!.

 

[frodo]

Use HTTP1.1 through proxy connections is not selected and my Did you know
works fine.

And on mine it IS checked, and it works fine.

The only thing I've found that DOES seem to actually help it update is to
open IE first (to a blank page is fine), then open H&S - then it usually
does update if the last update was more than a day ago.

Regardless, there has never actually been anything of interest in those
headlines, just tips for newbies. But it is nice to see it update
correctly...

 

[Wesley Vogel]

This problem is like Tooltips hidden behind the Taskbar, no real fix for
everyone.

I never view any of the Did you know stuff either, but it is nice to see the
correct date. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In