Dial-up not recognized

[Lee]

I am running Windows XP on a new computer and am
attempting to get on the internet with my dial-up 56k
modem. The modem is recognized and installed by Windows,
but whenever I attempt to set up a connection to the
internet and the wizard asks me how I want to connect, the
dial-up option is grayed out and I cannot select it. How
can I get on the internet on the new computer?

 

[XPUSER]

I am running Windows XP on a new computer and am
attempting to get on the internet with my dial-up 56k
modem. The modem is recognized and installed by Windows,
but whenever I attempt to set up a connection to the
internet and the wizard asks me how I want to connect, the
dial-up option is grayed out and I cannot select it. How
can I get on the internet on the new computer?

====================================================
For future reference:

Search the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx?scid=fh;EN-US;KBHOWTO

Tips About How to Query the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx?kbid=242450

For current issue (check out 329441 first):

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558
====================================================

 

[Bamboo]

-----Original Message-----


====================================================
For future reference:

Search the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx?scid=fh;EN- US;KBHOWTO

Tips About How to Query the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx?kbid=242450

For current issue (check out 329441 first):

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en- us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en- us;320558
====================================================


.

I have the same problem and I had tried the 329441
solution, it doesn't work. What can I do now? I need your
help. PLEASE!!

 

[Ken Wickes [MSFT]]

I have the same problem and I had tried the 329441
solution, it doesn't work. What can I do now? I need your
help. PLEASE!!

Post the results of typing "sc queryex rasman" at a command line.