Dial up for Internet Explorer

[Guest]

From time to time when I try to sign on through my ISP the signing on box
flickers on and off and when I try using "connect to" I get the message that
the line is engaged although I can still get the dialling tone on my
telephone. Subsequently if I try to close down I get as far as "The computer
is closing down" and then it locks and I can only proceed by turning off the
power and starting again. Is this due to an errorfrom the ISP (Tiscali) or
is it a computer error please?

 

[Andrew]

From time to time when I try to sign on through my ISP the signing on box
flickers on and off and when I try using "connect to" I get the message
that
the line is engaged although I can still get the dialling tone on my
telephone. Subsequently if I try to close down I get as far as "The
computer
is closing down" and then it locks and I can only proceed by turning off
the
power and starting again. Is this due to an errorfrom the ISP (Tiscali)
or
is it a computer error please?

I assume you are using dial up 56K internet. Try uninstalling your modem
drivers and then reinstall them. Then test the modem to make sure the
computer can talk to it - Control Panel - Phone and Modems - Double Click
modem, select properties then diagnostics. If the driver is at fault it is
unlikely that the computer will communicate with the modem.

Andy

 

[Brian Cryer]

From time to time when I try to sign on through my ISP the signing on box
flickers on and off and when I try using "connect to" I get the message
that
the line is engaged although I can still get the dialling tone on my
telephone. Subsequently if I try to close down I get as far as "The
computer
is closing down" and then it locks and I can only proceed by turning off
the
power and starting again. Is this due to an errorfrom the ISP (Tiscali)
or
is it a computer error please?

It sounds like its probably a problem at your end, not your ISPs. Just to be
certain you could sign up with any other free-to-use dial up service and try
them occasionally - I think you will still encounter the problem.

As for what the problem is? Don't know. Do you have another modem that you
could use? It could easily be a software problem, but changing the modem or
reinstalling the driver for it might help.

Hope you get to the bottom of it,

Brian.