How to view the Update log in Windows
Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.
Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
If appropriate, copy and paste any error codes into a new thread on the WU Newsgroup so
someone can assist you.
Note your Operating System and provide as much information as you can.
Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US
--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post:
http://www.dts-l.org/goodpost.htm
Backup and data recovery:
http://www.acronis.com/
Enhancing file system performance:
http://www.diskeeper.com/defrag.asp
|I am unable to download microsoft updates when prompted when logging off my
| computer. The screen changes indicating information is downloading, however
| nothing happens and after a period of time, I shut down my computer
