Device\Ide\IdePort0 Error

[Shawn E. Hale]

In Event Viewer>System, I see the error message below many times. Sometimes
in groups, sometimes not for hours when no one is on the computer. I don't
get any on-screen errors but if I go to Device Manager and check the Primary
IDE controller for my hard drive, the current mode will drop from Ultra DMA
5 to PIO mode after about 6 of these ATAPI errors. My hard drive is device0
on the Primary IDE channel and a DVD drive is the primary on the Secondary
IDE channel. I don't know which, if either, are generating the errors.Any
ideas? Thanks.


Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 7/3/2003
Time: 7:44:34 PM
User: N/A
Computer: XXXXX
Description:
The device, \Device\Ide\IdePort0, did not respond within the timeout period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 00 01 00 00 00 00 00 00 ........
0018: 6b 9b 05 00 00 00 00 00 k?......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........

 

[Paul]

Are you sure you are using an 80-pin IDE cable that is in good condition? If
you are only using a 40-pin cable, you probably will get some errors when trying
to communicate at UDMA5 speeds. Also is the length of the cable within the IDE
guidelines? I believe 18" is the "official" longest length.

Paul

 

[Shawn E. Hale]

This is a 7 month old Gateway and I think the cable is correct. The BIOS
says that a 80 pin conductor is installed. It looks like it is in good
shape. I never would have found this error if I wasn't poking around in the
event viewer (I received no pop-up errors or warnings). Is this a big deal?
It could have been going on for months for all I know - Event Viewer only
went back 7 days.

 

[Ronnie Vernon MVP]

In Event Viewer>System, I see the error message below many times.
Sometimes in groups, sometimes not for hours when no one is on the
computer. I don't get any on-screen errors but if I go to Device
Manager and check the Primary IDE controller for my hard drive, the
current mode will drop from Ultra DMA 5 to PIO mode after about 6 of
these ATAPI errors. My hard drive is device0 on the Primary IDE
channel and a DVD drive is the primary on the Secondary IDE channel.
I don't know which, if either, are generating the errors.Any ideas?
Thanks.


Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 7/3/2003
Time: 7:44:34 PM
User: N/A
Computer: XXXXX
Description:
The device, \Device\Ide\IdePort0, did not respond within the timeout
period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 00 01 00 00 00 00 00 00 ........
0018: 6b 9b 05 00 00 00 00 00 k?......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........

Shawn

In just about all cases involving this error it is due to either poor
cabling, loose cables, a failing controller or failing hardware. See the
following article for some general information.

How to Troubleshoot Event 9 and Event 11 Error Messages:
http://support.microsoft.com/?kbid=154690


--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.