Desktop shortcut opens app but will not open file

[Glen]

When one of my users clicks on a desktop shortcut (MS
Excel), the program opens but the file will not. The
user can open the file directly by going into Excel and
clicking open , file, etc.

Thanks,

Glen

 

[Ron de Bruin]

This are the usual things to fix this

Tools>Options>General uncheck "Ignore other Applications"
Exit Excel and try again

If this doesn't work try to re-register Excel

Close Excel first and
On the Windows Taskbar

1 ) Start>Run "excel.exe /unregserver"(no quotes)>OK.
2) Start>Run "excel.exe /regserver"(no quotes)>OK.
See the space between exe and /regserver

You might have to designate a full path to excel.exe.
In that case Start>Run "C:\yourpath\excel.exe /regserver"(no quotes)>OK.