Desktop Right Click Problem

[Learner]

Just upgraded a friend's computer Win98 to XP (with SP2 and other Windows
updates) BUT when we right click on the desktop the timer shows up, we lose
the active desktop, or Dr Watson appears and wants to send a report to MS.
The report it wants to send means nothing to us :-( We then have to reboot
the computer to get a clean start again.
Where to from here?
Thanks

 

[Michael T.]

Just upgraded a friend's computer Win98 to XP (with SP2 and other Windows
updates) BUT when we right click on the desktop the timer shows up, we
lose the active desktop, or Dr Watson appears and wants to send a report
to MS. The report it wants to send means nothing to us :-( We then have
to reboot the computer to get a clean start again.
Where to from here?
Thanks

You may want to begin here.
http://www.winxptutor.com/sp2/divxcrash.htm

OR

http://windowsxp.mvps.org/slowrightclick.htm

 

[Wesley Vogel]

Right-click is slow or weird behavior caused by context menu handlers
http://windowsxp.mvps.org/slowrightclick.htm

Right-click is extremely slow only when Network is enabled
http://windowsxp.mvps.org/rcdelay.htm

Right click causes an error and crashes Explorer.exe after installing
Windows XP SP2
http://www.winxptutor.com/sp2/divxcrash.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Learner]

Thanks Michael & Wesley - will work thru the advice you have given.

 

[Learner]

Solved the problem.......reformatted hard drive and did a clean install of
XP.
It certainly wasn't a DIVX problem - tried working thru that one. Tried
shellviewer but that was going to be a long job :-(
But thanks for everyones input - have learned from your suggestions.

 

[Wesley Vogel]

Tried

shellviewer but that was going to be a long job :-(

Less time than reinstalling.

Now as you add software, you are probably going to have the same problem
again.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Learner]

Done the re-install (incl formatting hard drive), added programs and data
and no problem to date.

May have been an old program/software which has now been dumped?

 

[Wesley Vogel]

May have been an old program/software which has now been dumped?

Very well could be. Keep having fun.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In