Desktop Display

[Guest]

When I came to my computer this morning, several Microsoft allowable pop ups
came up and now I have this black screen on my desktop that says Warning
Spyware Detected on your computer and its wanting me to click in the box to
go to the website it is advertising, I have tried everything I know to get it
off but it won't go away, even when I try to make my webshots come up it
still won't go away. HELP ME!

 

[M and D]

Don't fall for it - it's a scam and it has nothing to do with Microsoft.

Your computer is infected with a virus or spyware, which you must immediately remove.

You need to have both an antivirus and an anti-spyware program installed on your computer, correctly configured, starting with Windows and running at all times, and constantly updated. Had you done this, you would most likely not be infected now.

Now you'll have to use one of the online scanners and hope that you can safely remove the virus or spyware.

Start here, with Trend Micro's Housecall:
http://housecall.trendmicro.com/

and don't forget to read this, from Microsoft:
"Protect Your PC"
http://www.microsoft.com/athome/security/protect/windowsxpsp2/Default.mspx

Steven

 

[Peter]

Free Anti-Spyware Tools (McAfee's Anti-Spyware is available for a 30-day
free trial):
http://forums.mcafeehelp.com/viewtopic.php?t=32295

Adaware SE
http://www.lavasoft.de/software/adaware/ (look for free download link)
Alternative download link:
http://www.pcworld.com/downloads/file_description/0,fid,7423,tk,Top10,00.asp

Spybot Search and Destroy
http://www.spybot.info/en/index.html

SpywareBlaster
http://www.javacoolsoftware.com/

CWShredder
http://www.trendmicro.com/cwshredder/

Microsoft Malicious Software Removal Tool
http://www.microsoft.com/security/malwareremove/default.mspx

Stinger Removal Tool
http://vil.nai.com/vil/stinger/

Trojan Remover
This is an excellent product and is available for a 30-day fully functional
free trial.
http://www.simplysup.com/tremover/download.html

Online Virus/Trojan Scans and Vulnerability Checks
http://virusall.com/downscan.shtml (Panda & Housecall)
http://www.bitdefender.com/scan8/ie.html (Bitdefender)

Online Scan By Multiple Applications (Just upload any suspected file to it):
http://virusscan.jotti.org/

Microsoft Windows Live Safety Center:
http://safety.live.com/site/en-US/default.htm


--
Peter
Toronto, Canada
XP Pro SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HD, 2.0gb DDR
Don't fall for it - it's a scam and it has nothing to do with Microsoft.

Your computer is infected with a virus or spyware, which you must
immediately remove.

You need to have both an antivirus and an anti-spyware program installed on
your computer, correctly configured, starting with Windows and running at
all times, and constantly updated. Had you done this, you would most likely
not be infected now.

Now you'll have to use one of the online scanners and hope that you can
safely remove the virus or spyware.

Start here, with Trend Micro's Housecall:
http://housecall.trendmicro.com/

and don't forget to read this, from Microsoft:
"Protect Your PC"
http://www.microsoft.com/athome/security/protect/windowsxpsp2/Default.mspx

Steven