Desktop background hijacked

M

mwdehaven

my desktop background has been hijacked by something. can't change it. virus
software and microsoft patches don't help.
 
M

Malke

mwdehaven said:
my desktop background has been hijacked by something. can't change it.
virus software and microsoft patches don't help.

Don't use anything from "The Real Truth MVP". His name is Chris Butts and he
is not a real anything let alone an MVP. If you use his software it will
prevent you from getting to real malware-fighting websites.

As for your problem, because you haven't given any details about what the
background says or what you've already done, I can only give you general
advice.

Look for removal steps here Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft

For instance, if the desktop background is telling you to install a certain
program, look for the program name at the above websites.

Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job.
Both have free versions and you do not need to purchase these programs.

These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.

If your machine is one of these cases, get guided help at one of the
specialty forums below. If you can't do the work yourself (and there is no
shame in admitting this isn't your cup of tea), you can take your machine
to a local computer professional. I don't recommend using
BigComputerStore/GeekSquad types of places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.net/viewtopic.php?t=4075 - Posting FAQ
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
 
E

Elmo

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