DEP execution error, and Windows Explorer closes down

[Harvs]

Hi

I hope this is the correct newsgroup. I have a customer who has downloaded
their pictures from the festive season into their My Pictures folder. There
are some .AVI files mixed in amongst his photos, as he has used the camera's
movie function. When he tries to access the folder that contains these
files, he gets a DEP execution error, and Windows Explorer closes down.

Why is this, and how can it be remidied?

Thanks for your help.

Harvs

 

[Jim]

Hi

I hope this is the correct newsgroup. I have a customer who has downloaded
their pictures from the festive season into their My Pictures folder.
There
are some .AVI files mixed in amongst his photos, as he has used the
camera's
movie function. When he tries to access the folder that contains these
files, he gets a DEP execution error, and Windows Explorer closes down.

Why is this, and how can it be remidied?

Thanks for your help.

Harvs

A read of the data from one or more of the files resulted in more bytes
being read than the read request stated. The end result is that the cpu
started executing data instead of code.
The causes of the problem could be that the program which reads the data
does not check to see that no extra data was read or that the file which the
computer was reading had been altered to add extraneous data, or both.

The danger to data execution is that malware writers are aware of programs
which do not check the results of each read request. Hence, such writers
create programs which alter ordinary files to insert malware into the target
computers. Hence, DEP is a very good idea and should not be disabled.

Jim

 

[Tim Quan [MSFT]]

Hi Harvs,

Thank you for the post.

I suggest moving the AVI files from the My Pictures folder to test the
result. If you cannot open the My Pictures folder, you can use DOS commands
to move them. You can also try to access this folder in Safe Mode.

I look forward to hearing from you.

Sincerely,
Tim Quan
Microsoft Online Community Support

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[Tim Quan [MSFT]]

Hi Harvs,

How are things going? I have not heard back from you in a few days and
wanted to check on the status of the issue. Please let me know how things
turned out.

It's my pleasure to be of assistance.

Tim Quan - MSFT

 

[Harvs]

Hi Tim

Yes they work on their own, when not in a folder containing jpgs? But why is
this?

Harvs